Raw Material Operational Buyer | China Portfolio | Flavours DivisionPurchase Orders Management> Create, review, and oversee the Purchase Orders for raw materials. This involves coordinating with suppliers to ensure accuracy in quantity, quality specifications, and delivery timelines.> Manage import licenses and end-use certificates for relevant raw materials.> Run consignment stock consumption reports and associated settlements, coordinating physical stock reconciliation with suppliers.Logistics and Shipping Management> Coordinate transportation and track delivery schedules to ensure timely receipt of ordered goods.> Collaborate and maintain close follow-up with logistics teams and freight agents to streamline the shipping process.Issue Resolution> Resolving any issues that may arise with orders, such as delays, availability issues, quality concerns, or delivery discrepancies. Find effective solutions to minimize business interruptions in collaboration with respective plant stakeholders (e.g., Planners, QC, warehouse).> Support investigations of root cause analysis on invoice non-conformities.> Ensure timely follow-up on planning, quality, and accounts payable escalations, maintaining appropriate commercial relations with the supply base.Supplier Relationship Management> Resolve major issues and complaints with key suppliers.> Build constructive and effective relationships with cross-functional teams.> Regularly communicating with suppliers to discuss order statuses, negotiate terms, address any issues or discrepancies, and establish strong collaborative relationships.

Go-To-Market Quality Assurance> Responsible for the quality assurance of products under five category-focused business units including Home Care, Beauty & Wellbeing and Personal Care, and Nutrition & Icecream.> Analysed data from Power BI to create monthly reports on product quality sampling, focusing on primary packaging defect assessment.> Created comprehensive Quality Assurance Booklet that included product quality specifications extracted from the SAP Product Lifecycle Management (PLM) system.> Prepared documentation, i.e. HACCP, FSSC, CoA & letter of declaration upon request to ensure stringent quality and safety standards at UL.> Liaised with internal/external stakeholders for technical documentation reviews, ensuring compliance with regulatory requirements and quality standards.Collaborative Manufacturing / Halal Quality Assurance> Prepared detailed documentation for the application of halal certifications, in accordance with JAKIM requirements.> Accountable for the renewal of halal certification via MYeHALAL system.> Monitored the validity date of halal certificates and ensured timely renewal.> Supported in organizing a workshop with UL's collaborative manufacturers to foster engagement, aligning all parties with the highest standards of hygiene and cleanliness.Personal Care Product Quality Review Workshop> Conducted comprehensive Product Quality Review on personal care products, specifically focused on liquid body wash and deodorant.> Led a cross-functional team consisting of 15 members from QA, R&D, MKT, and SC functions to evaluate UL's products against competitor products.> Developed and implemented observation/sensory-based assessment methods to evaluate the products.> Collected and compiled detailed feedback through survey, capturing insights.> Contributed to data-driven decision-making by providing actionable recommendations based on the assessment's findings.

Routine Analysis within Laboratory and Production Site> Conducted daily swab tests within the production facility to validate a high level of cleanliness and sanitary equipment before running any products in order to meet food safety requirements. > Monitored weekly water hardness analysis of boiler water and cooling water to ensure the quality of water used for cleaning equipment is within specifications.> Performed laboratory tests to analyse every incoming raw material, work-in-progress and finished goods of powdered and liquid flavouring products to ensure all the parameters are within specifications. > Executed laboratory tests including particle size, salt content, moisture content, angle of repose, and bulk density for powdered flavouring products; as well as pH, density, colour, refractive index, and sugar content for liquid flavouring products.> Conducted sampling of incoming raw materials, as well as retaining samples of work-in-progress and finished goods powdered and liquid flavouring products that are required for further analysis.> Inspected the quality of incoming packaging materials including carton boxes, plastic drums, bottles and caps. > Prepared inventory counting tags and labels during the implementation of 5S to keep track of materials that are in stock and in what quantity for laboratory use.> Supported material flow mapping of the production facility to examine the flow and distribution of goods within the production system. > Supported the specification-setting process by establishing criteria that can be used to measure product quality.Givaudan MYSG Project> Developed and proposed an improvised adhesion test procedure that was able to reduce the time spent on powdered flavouring tests.

> Utilized excellent interpersonal and sales skills to promote food products to customers.> Demonstrated the ability to effectively communicate product information and recommendations to customers, resulting in increased sales and customer satisfaction.> Assisted in developing and implementing promotional strategies to drive sales and attract new customers to the bakery.