ANALYSIS*Drive analysis of complex business problems *Provide leadership and advice to delivery teams and stakeholders*Work closely with delivery and quality assurance teams *Identify, create, and facilitate process design changes LEADERSHIP*Provide a clear direction, purpose, and context for your team’s work*Regularly assess performance of, and provide feedback to, direct reports *Ensure the continued growth of all analysts*Accountability for the quality… Show more ANALYSIS*Drive analysis of complex business problems *Provide leadership and advice to delivery teams and stakeholders*Work closely with delivery and quality assurance teams *Identify, create, and facilitate process design changes LEADERSHIP*Provide a clear direction, purpose, and context for your team’s work*Regularly assess performance of, and provide feedback to, direct reports *Ensure the continued growth of all analysts*Accountability for the quality of artefacts produced by analystsPRACTICE MANAGEMENT*Manage allocation of Analyst resources maximising utilisation *Establish, maintain, review, and improve frameworks, processes, and tools STRATEGY*Champion design thinking and drive the development of functional roadmaps*Frame the problem, guide scope, provide strategic advice and solutions Show less

LEADERSHIP*Management responsibility for the team of business analysts, business process specialists and UX lead*Drive program outcomes in an ambiguous, fast-moving environment through operating as a servant leader.*Lead the functional delivery aspects of the Member360 Program.*Facilitate continuous improvement within the team including adoption, training, and enablement of team members.*Drive the members of the functional delivery team to build a deep understanding of… Show more LEADERSHIP*Management responsibility for the team of business analysts, business process specialists and UX lead*Drive program outcomes in an ambiguous, fast-moving environment through operating as a servant leader.*Lead the functional delivery aspects of the Member360 Program.*Facilitate continuous improvement within the team including adoption, training, and enablement of team members.*Drive the members of the functional delivery team to build a deep understanding of business problems and how it relates to the team’s work and overall program goals.STRATEGY*Champion design thinking and define the functional roadmap for the Program.*Provide vision and direction for the functional aspects of the program, based on a deep understanding of member and business needs and technology capabilities.*Frame the problem, guide scope, provide strategic advice and solutions that champion optimal business outcomes.PROGRAM DELIVERY*Lead collaborative planning processes for functional design and delivery, guiding the structure and prioritisation of work.*Anticipate future needs across the program, providing expertise that predicts activities and resource requirements across the Program.*Drive and lead the implementation partner to produce streamlined, quality results.*Identify and facilitate quality decision making with program leadership and stakeholders to effectively manage program delivery.ANALYSIS*Responsible for the functional delivery of the Member360 Program, being the central reference point for all functional aspects of the Program.*Drive the analysis of complex business problems including investigating issues and analysing business feedback.*Govern end to end functional activities as they relate to analysis and design including the assessment and presentation of viable solution options.*Provide leadership and advice to the implementation partner, program and stakeholder leadership on the functional analysis direction and output. Show less

BUSINESS ANALYSIS*Undertake preliminary analysis of complex requests for change to understand and document their scope sufficient for high level estimation and planning.*Investigate and analyse complex requests for change to develop the appropriate level of documentation of as-is/to-be business processes, business requirements, solution outlines, functional and non-functional (including interface) specifications.*Liaise with relevant stakeholders to lead high level solution designs… Show more BUSINESS ANALYSIS*Undertake preliminary analysis of complex requests for change to understand and document their scope sufficient for high level estimation and planning.*Investigate and analyse complex requests for change to develop the appropriate level of documentation of as-is/to-be business processes, business requirements, solution outlines, functional and non-functional (including interface) specifications.*Liaise with relevant stakeholders to lead high level solution designs and resource estimates, in specific areas of speciality (e.g. essential communication support or insurance support)*Assist in the preparation of complex business cases, delivery plans, test cases or other related documentation as appropriate.*Develop and maintain relevant process maps, forms, templates or other documentation associated with Business Analysis as requiredAPPROVALS & DELIVERY*In consultation with Project Managers, provide leadership for the delivery of IS related initiatives, including documentation, resource planning and stakeholder management.*Working with all departments to identify business processes requiring improvement and developing business improvement strategies.*Assist stakeholders to obtain approval for requests.BUSINESS ENGAGEMENT*Working with all departments to identify business processes requiring improvement and developing business improvement strategies.*Partner with assigned Business Unit to understand their pain points and research on available technologies to solve day to day problem and recommend solutions.*Keep up-to-date with current technology and identify technological development that can be used within the business.*Lead development of Proof-of-Concept to demonstrate application of new technology within your assigned business area. Show less

• Conduct Post Implementation Reviews• Contribute to creation of RFI (Request For Information) across multiple, varied domains• Run stakeholder workshops including capability, discovery, requirements gathering, walk throughs and vendor demonstrations with a range of stakeholders from Executive down• Assist with preparation of reporting for and present at Program and Project Steering Committee meetings• Undertake complex business analysis• Assess and document as-is and to-be… Show more • Conduct Post Implementation Reviews• Contribute to creation of RFI (Request For Information) across multiple, varied domains• Run stakeholder workshops including capability, discovery, requirements gathering, walk throughs and vendor demonstrations with a range of stakeholders from Executive down• Assist with preparation of reporting for and present at Program and Project Steering Committee meetings• Undertake complex business analysis• Assess and document as-is and to-be processes, identifying efficiencies• Analyse workflow to create process maps for all current HR and Payroll processes• Gather and create all functional and non-functional requirements for HR & Payroll project through workshops, meetings and research• Conduct and manage solutions options analysis• Vendor liaison• Create, manage and distribute RFP (Request For Proposal) for HRMS & Payroll project• Manage RFP process including reviewing, scoring and shortlisting all responses to formulate recommendations• Organise and chair meetings and workshops with vendors and business stakeholders• Validate solutions against business goals• Make recommendations and provide guidance to Steering Committee Show less

• Identification of and ongoing engagement with all stakeholders• Conduct detailed analysis through research, interviews and workshops • Organise and chair working groups• Produce business requirements and functional specification documents• Perform gap analysis and data mapping• Gain stakeholder approval within timeframe and budget • Relieve in Project Manager’s role as required• Assist Project Manager with business case, program reporting and financials… Show more • Identification of and ongoing engagement with all stakeholders• Conduct detailed analysis through research, interviews and workshops • Organise and chair working groups• Produce business requirements and functional specification documents• Perform gap analysis and data mapping• Gain stakeholder approval within timeframe and budget • Relieve in Project Manager’s role as required• Assist Project Manager with business case, program reporting and financials • Provide expertise to change management and communications teams • Review and assist in updating policy and procedures• Oversee testing activities, provide input to test plans• Manage issues and risks and follow to resolution• Manage and support business implementation of changes • Collaborate with technology teams, business partners and suppliers Show less

• Contribute to business case justification and vendor selection• Identification of and engagement with all stakeholders• Facilitate meetings and workshops with stakeholders • Conduct detailed analysis • Write scope, business requirements, functional specification documents• Create regular staff communications • Develop training material • Write procedural documentation• Write and review test plans and test scripts and execute testing as required• Manage and… Show more • Contribute to business case justification and vendor selection• Identification of and engagement with all stakeholders• Facilitate meetings and workshops with stakeholders • Conduct detailed analysis • Write scope, business requirements, functional specification documents• Create regular staff communications • Develop training material • Write procedural documentation• Write and review test plans and test scripts and execute testing as required• Manage and support business implementation of changes• Raise issues and risks• Work collaboratively with technology teams, suppliers and business partners• Support and provide expertise to business teams affected by change• Support business partners throughout transition to off-shore support model Show less