Emily L. Email & Phone Number

Merrillville, Indiana, Us

Ashburn, Virginia, Us

Ashburn, Virginia, Us

Chicago, Il, Us

Responsible for all IT application and infrastructure related processes and resources for Global Garrett Brands, including Garrett Popcorn and Frango. Management of all applications, NetSuite, SalesForce, Aloha/NCR POS, POSi Touch (POS), Magento, InSite (Ecommerce Platforms), SilverPop (ESP), Office 365, Active Directory, and SharePoint. Responsible for all hardware including, servers, phones, laptops, key card readers, tablets, POS equipment, printers, video conferencing equipment, and manufacturing line equipment. Manage teams responsible for all levels of IT support within the organization. Develop IT strategies and manage overall budgets for US and Asia locations. Manage and resource all IT projects related to new system implementations, new ERP module implementations, upgrades, and sun setting of equipment and software. Separately, manage implementation processes for new rollout of POS and ecommerce in Asia.

Chicago, Il, Us

JMC Steel Group is the largest independent pipe and tube manufacturer in North America.As Director of ITS Applications, I took ownership of all applications, including SAP, BW, APO, Sharepoint, E-Commerce, Customer Portal, and their associated databases. Additionally, I oversaw all development, configuration, project management, change management, SOX/Controls related activities, and any resources associated with IT applications.Some of my key contributions in this position included:✔ Working hand-in-hand with the company’s IT Infrastructure to develop and implement innovative IT programs✔ Collaborating with division presidents to prioritize, design, and produce strategic projects✔ Serving as Program Manager responsible for the successful SAP implementation of an acquired energy business✔ Managing a team of 30+ employees and contractors as well as a budget of $3.2M for the SAP implementation✔ Identifying, investing, and selecting new and best practices related to software and hardware options.As a cross-functional leader, I oversaw and directed the integration of new IT applications with the business processes related to manufacturing, sales, E-commerce, production planning, shipping/logistics, purchasing, and finance.If you are interested in learning more about my involvement in these areas, please request my resume for a detailed list of accomplishments.

RWD Technologies helps companies boost productivity. It offers a range of business process services -- from consulting to Web training to technical support -- used to improve customer relations, employee productivity, financial performance, organizational management, product quality, and safety.As Senior Project Manager, I managed both ERP and non-ERP training and documentation projects. In particular, I designed, developed, and delivered end user performance-based training solutions for clients who were implementing our various enterprise-wide resource systems.In my role, I made the following contributions:✔ Developed business process improvements and SAP analysis system enhancements✔ Created and delivered Train-the-Trainer workshops and end user training courses ✔ Established and managed the processes and guidelines for the creation and maintenance of master data in the training and development systems✔ Launched the testing and training governance process, as well as the quality and approval processes for associated documentation✔ Served high-profile clients, including Honeywell, Atlas Tub (JMC Steel), Select Comfort, and Source Gas.For a detailed list of accomplishments, please request my resume.

Lake Forest, Illinois, Us

W. W. Grainger, Inc. is a Fortune 500 industrial supply company founded in 1927 in Chicago. I came on board back in 1999 as a Coordinated Sales Manager and quickly rose through the ranks to positions that carried more responsibility, from Automotive Program Manager to Business Process Relationship Manager to System Training and Quality Specialist. I was eventually promoted to Services Standards Manager, and in this role, I developed and integrated the company’s operating and quality measurements, policies, and processes. Working in a cross-functionality capacity to optimize the process integration, I managed both dotted line and direct resources while ensuring that our On-Site Services department was connected to our business standards, measures, and objectives. Utilizing my change management skill set, I developed and implemented a system for technology-driven changes, including SAP changes to RF scanners.As a skilled Program Manager, I led a key company initiative, which included the following achievements:✔ Led multiple teams and a sub-team of 100+ people to develop a suite of new services✔ Drove a $50M incremental sales growth across the company✔ Standardized all processes and developed audit plans with which to determine the success of the program✔ Worked with IT to develop software and technology to meet business process rules.For a detailed list of accomplishments, please request my resume.

Bachelor Of Science (B.S.), Political Science And Government

Certification, Spanish Language And Literature