- Tutor of basic mathematics through algebra I concepts to local students and adult learners in Tulare County.- Experience with standardized test preparation and helping students improve grades in ongoing courses.- Prepare materials customized to each student before meetings.- Maintains complex schedule of meeting dates, times, and locations.

- Created approximately 150 character designs and 20 new species concept drawings, increasing site value and generating positive feedback from the 60,000 user community.- Maintained an assigned 7-10 day turn around on all projects, earning bonuses for timeliness and early completion.

- Lead work on site-wide layout redesign and improvement of features.- Optimized existing project designs, such as headers, navigation, and sidebars, resulting in significantly increased space for site content.- Gathered data, requirements, and feedback from over 100 users and administrators.- Identified problem areas using surveys, A/B testing, and remote usability testing.

- Migrated hundreds of pages of existing content into PeopleSoft software.- Ensured correct formatting, spacing, and other details were maintained in the transfer.

- Managed the overhaul of the way IT services are promoted online. Reduced over 200 verbose IT department pages to 80 customer-oriented service descriptions.- Coordinated with over 30 clients and marketing specialists to achieve on-time completion of IT services project.- Created wireframes and sketches for clients’ web applications, including 404 pages and search.- Designed, administered, and analyzed cross-campus surveys with over 1000 responses from students, faculty, and staff. Applied findings to the redesign of the IT homepage.

- Head Statistics Tutor for undergraduate students in 2013.- Led 3 or more pre-exam review sessions per quarter with statistics classes.- Tutored 20-30 struggling students on an individual basis, helping all pass the course.

- Designed web applications, gathered requirements from users, and made recommendations for improved design, while maintaining strict design standards.- Managed UX Style Guide, identified and defined existing standards and guidelines.- Created new 50-icon library for software used by all employees.