Emily Medlin Email & Phone Number

Seattle, Washington, Us

Seattle, Washington, Us

Washington, Dc, Us

• Benefits administration, total rewards o Resolves tier 3 benefit ServiceNow tickets Partners with outsourced benefits administrator, Alight, for resolutions o Updates ServiceNow articles to reflect current policies and information o Manages benefit vendors to ensure we and our employees are being provided great service o Completes call listening audits o Manages benefit appeals for all life & health benefits• Supports annual enrollment o Reviews communications and performs system testing• Various benefit projects o Benefit deduction audit o Vendor conversion (YSA system to Smart-Choice system)

Mclean, Va, Us

• Benefits administration, total rewards o Resolved tier 2 warm call transfers and ServiceNow tickets Inquiries include: Benefit deductions, benefit verifications, firm policies, leave, retirement, worker’s compensation, adoption/surrogacy assistance, employee death processing, and PTO donation/emergency cash out o Supported open enrollment• Leave administration o Oversaw 50 leave cases at any time Responsible for the following leave case types: Short Term Disability- Illness, Short Term Disability- Maternity, Paid Parental Leave, State Leave, Long-Term Disability, Family Medical Leave Act, and Long-Term Military Leave o Monitored leave cases daily and communicated with 3rd party leave vendor regarding issues o Advocated for employees going on leave which involved coordinating with multiple departments and levels o Interpreted semi-monthly leave reports and monthly time-keeping reports• Additional tasks o Backup to team lead and helped train new members of team o Drove Health Savings Account Consumer Identification Program (HSA CIP) o Spearheaded ongoing SOP (Standard Operating Procedure) project o Attended webinars and completed online trainings regularly to foster personal growth

Greensboro, Nc, Us

Accomplished full cycle recruitingo Recruited corporate candidates by reviewing resumes, completing phone screens, scheduling in-person interviews, and thoroughly checking referenceso Completed new hire onboarding including presentations, paperwork, e-Verify, and toursAssisted benefits managero Coordinated employee leaves (LOAs)o Supported open enrollmento Built monthly bill pay reportso Developed monthly headcount and organization charto Created yearly EEO and AAP reportsAssisted payroll manager during peak timesCompleted administrative tasks such as handling inbound calls, mail, and contacting vendors for the corporate officeConstructed and updated various company policies

• Worked with clients who have Autism• Taught life skills and helped clients work towards achieving their therapeutic goals• Took clients into the community for further enrichment and learning• Completed administrative paperwork at the end of shifts to ensure medical goals were met

• Worked with clients who have Autism• Taught life skills and helped clients work towards achieving their therapeutic goals• Took clients into the community for further enrichment and learning• Completed administrative paperwork at the end of shifts to ensure medical goals were met