Emily Megnin is a Lead Consultant at Exact Change Strategies, LLC. She possess expertise in program management, team leadership, process improvement, saas, customer service and 34 more skills. Colleagues describe her as "I've worked directly and indirectly for Emily for over seven years. I've watched her grow from managing a team of about five to a team of 40. She is a smart, analytical machine who is quick to figure out any new tool or product, but more importantly she is a flexible and kind leader. She is a problem solver and a mind-bogglingly efficient thinker, even when under immense pressure. She has mentored countless young, nervous tier 1 support reps into leaders and major contributors at… Show more" and "I had the pleasure of working with Emily while at Social Solutions and I highly endorse her. Not only did she create a deep-seated culture of customer service in a very challenging environment, she was also able to inculcate a sense of fun and teamwork that transformed the Support, Training and Advanced Services group into a strategic asset. In addition, Emily herself was a vital member of my team, easily and readily handling critical operational issues that spanned nearly every… Show more"