Emily Hemphill Email & Phone Number

Austin, TX, US

Waco, Texas

• Facilitate Scrum ceremonies for product development teams
• Assist with backlog organization and product roadmap planning
• Communicate regularly with stakeholders about team progress and achievements, as well as project statuses
• Coach teams and organization on implementation of Scrum framework and mindset
• Utilize team metrics to inspect progress, identify issues, and encourage continuous improvement
• Create and maintain project schedules, conduct status meetings, track risks, facilitate the resolution of issues as needed

Waco, Texas

• Maintained reports for SOX controls relating to the Billing department
• Conducted billing collections
• Recorded & analyzed business processes for optimization opportunities

Waco, Texas

Assisted English and Spanish-speaking customers with paying Justice of the Peace courts fines, audited payment plans

Maintained representative's calendar, arranged travel, assisted with constituent correspondence, policy research and general administrative responsibilities.