Emily Millar

Emily Millar Email and Phone Number

CX | Customer Advocacy | Trusted Advisor | Analytics & Insights | BPO @
Emily Millar's Location
Greater Seattle Area, United States, United States
Emily Millar's Contact Details

Emily Millar personal email

n/a
About Emily Millar

Accomplished executive and dynamic leader with progressive experience building and maintaining client relationships and driving organic business development. Proven record of supporting global clients through strategic account planning. Thrives in highly dynamic environments with the ability to navigate ever-changing business needs, improve outreach, and continuously increase profitability.Adept at cultivating strategic partnerships across global business sectors, including C-level communications. Ability to steer strategic vision, achieve long-lasting revenue gains, and create trust between company and client to establish successful collaborations.

Emily Millar's Current Company Details
Teanaway Group LLC

Teanaway Group Llc

CX | Customer Advocacy | Trusted Advisor | Analytics & Insights | BPO
Emily Millar Work Experience Details
  • Teanaway Group Llc
    Managing Director
    Teanaway Group Llc Oct 2024 - Present
    I leverage my industry expertise, experience and relationships to help brands connect, develop strategy, improve customer relationships and grow top line revenue. I am a consultant for J.D. Power and a partner of Applied Resource Solutions.
  • Intelogix
    Senior Vice President, Customer Success
    Intelogix Apr 2023 - Nov 2024
    Park City, Utah, Us
    Leading the Customer Success organization responsible for delivering engagement and value to our clients, their brands and customers.
  • J.D. Power
    Global Account Executive - Technology, Media And Telecommunications
    J.D. Power 2018 - Jun 2023
    Troy, Mi, Us
  • Startek
    Senior Vice President, Client Solutions & Strategy
    Startek 2011 - 2017
    Denver, Co, Us
    Led global relationship management and professional services teams within $300M BPO services provider. Led the corporate annual strategic five year plan refresh. Served as interim Marketing SVP and managed the P&L of a critical acquisition in addition to regular duties.
  • Telus International
    Vice President Client Relationship Management
    Telus International 2010 - 2011
    Vancouver, British Columbia, Ca
    Led client management team for strategic global client relationship management and revenue generation for BPO arm of a $12B Canadian telecommunications company. Reported directly to the SVP of North America Sales. Hired and developed global team supporting client service delivery from 8 sites in 4 countries, employing 3,500+ support professionals.
  • Stream Global Services
    General Manager
    Stream Global Services 2008 - 2009
    Eagan, Mn, Us
    Led global relationship with Stream's largest client relationship representing $90M in revenue and reported directly to the CEO for BPO services provider totaling $500M. Managed P&L, executive client relationship, and global service delivery supported by over 2,000 support professionals in 17 sites and 9 countries.
  • Sitel Group
    Senior Vice President, Relationship Management
    Sitel Group 2002 - 2008
    Miami, Fl, Us
    Managed strategic client relationships across portfolio representing $183M in annualized revenue within BPO service provider totaling $1.7B annually. Directly reported to the SVP of Sales & Marketing.
  • Adobe
    Vice President, Worldwide Service & Support
    Adobe 1998 - 2001
    San Jose, Ca, Us
    Led global enterprise and developer support and managed outsourced service provider relationships for multinational computer software company.

Emily Millar Skills

Vendor Management Outsourcing Call Centers Bpo Management Strategy Leadership Customer Experience Business Development Program Management Contact Centers Service Delivery Enterprise Software Customer Satisfaction Business Intelligence Strategic Planning Account Management Customer Relationship Management Operations Management Customer Retention Sales Management Team Management Telecommunications Training Start Ups Strategic Partnerships Sales Process Saas Solution Selling Business Process Improvement Professional Services Business Process Outsourcing Software As A Service Cross Functional Team Leadership Global Client Management Vendor Strategy Communication Project Management Revenue And Profit Growth Global Business Management P&l Management Customer Support Contract Negotiation Strategic Partner Relations Enterprise Account Management Global Sourcing Third Party Vendor Management Performance Improvement Team Leadership Performance Management Crm Lead Generation

Emily Millar Education Details

  • University Of Northern Iowa
    University Of Northern Iowa
    Bachelor Of Arts (Ba)

Frequently Asked Questions about Emily Millar

What company does Emily Millar work for?

Emily Millar works for Teanaway Group Llc

What is Emily Millar's role at the current company?

Emily Millar's current role is CX | Customer Advocacy | Trusted Advisor | Analytics & Insights | BPO.

What is Emily Millar's email address?

Emily Millar's email address is em****@****msn.com

What is Emily Millar's direct phone number?

Emily Millar's direct phone number is +130326*****

What schools did Emily Millar attend?

Emily Millar attended University Of Northern Iowa.

What skills is Emily Millar known for?

Emily Millar has skills like Vendor Management, Outsourcing, Call Centers, Bpo, Management, Strategy, Leadership, Customer Experience, Business Development, Program Management, Contact Centers, Service Delivery.

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