Managing and delivering a variety of projects to tight timescales and to a high standard in a fast paced environment, assisting Plowman Craven Ltd to remain one of the leading surveying companies in the UK

Role Summary;Use own initiative to provide unsupervised, personalised support within the community to individuals with varying needs and requirements, supporting with everyday tasks to promote their independence and well-being through positive interaction and encouragement; arrange appointments and liaise with healthcare professionals, providing first hand advice and guidance and managing unpredictable situations in a calm and proactive manner; use own time management skills to safely drive between destinations, often transporting customers; be flexible in regards to tasks and working unsociable hours; have strong communication skills and be computer literate in order to complete accurate reportsSelected Contributions;• Direct contribution to Bluebird Care Central Bedfordshire's positive reputation and high CQC rating through personal presentation, excellent customer care and dedication to the company• Widened company possibilities and capabilities by promoting company services to both new and existing and assisting them in gaining these services, reporting back to management any suggestions or specialist requests• Built trust and personal professional relationships with customers and healthcare professionals through effective communication and proactive interaction, frequently being the trusted contact when an intimate issue is raised• Due to undertaking specialist Dementia training, I am the first point of contact to give advice and guidance to families and carers seeking extra assistance and have educated fellow colleagues on the disease and how best to approach it• Increased personal productivity and efficiency by using my own initiative and time management skills, using experience and knowledge to plan ahead and anticipate any issues before they arose•,Used clear and detailed notes and medicinal records to communicate electronically through the 'PASSsystem' with colleagues and healthcare professionals

Role Summary;A lone working role which required high responsibility and initiative to support and facilitate Mr M’s goals to live as independent a life as possible;Selected Contributions;• Gave colleagues and Mr M the structure he needed by planning and time managing Mr M's daily activities and appointments by use of a shared weekly organiser and open diary• Significantly improved Mr M's independence and well-being by discovering and encouraging him to participate in new and unfamiliar activities and tasks – particularly planning and accompanying him on a weekend trip away from home• Communicating with Mr M whilst carrying out his physiotherapy exercises, I was able to ensure I was working the correct muscles to achieve the best results

Role Summary;A lone working role which required high responsibility and initiative to support and facilitate Mr M’s goals to live as independent a life as possible;Selected Contributions;• Gave colleagues and Mr M the structure he needed by planning and time managing Mr M's daily activities and appointments by use of a shared weekly organiser and open diary• Significantly improved Mr M's independence and well-being by discovering and encouraging him to participate in new and unfamiliar activities and tasks – particularly planning and accompanying him on a weekend trip away from home• Communicating with Mr M whilst carrying out his physiotherapy exercises, I was able to ensure I was working the correct muscles to achieve the best results

Role summary;Test a variety of vehicles including agricultural, HGV, military and everyday cars to a high driving standard, following strict vehicle programs; inspect each vehicle for minor mechanical or cosmetic damage and report to management before removing the vehicle from a secure compound; compile and submit subjective and objective reports on each vehicle; adhere to strict proving ground rules and complete customer confidentiality; report any damage or general housekeeping issues to Track Control via an in-house radio system

Role summary;Lead a successful exercise class by being a motivational leader with the ability to speak to students on a one to one basis; be organised and commit time outside of work to learn routines, arrange picking up and dropping off of equipment, submit monthly reports and be creative with new ideas for promotion and advertising

Role summary;• Solve customer and accountancy queries quickly and efficiently• Successfully communicate with customers and suppliers outside of the company using email, telephone and mail• Strict time management, organisation and team work to hit targets and shipping deadlines• Book meeting rooms and arrange refreshments and equipment accordingly• Produce daily and monthly reports for management using MS Office and internal software• Have high accuracy to ensure invoices made out to the company were correct and ready for payment, promptly identifying where errors have been made• Consolidating statements and reports• Occasional help with freight bookings and deliveries

Role summary;• General reception duties including meeting and greeting customers.• Dealing with customer queries and complaints.• Filing, invoicing and data input using the 'Kerridge' database.• Ensure customer cars, files and details were correct and customer confidentiality upheld.• Ensure customer cars were ready for collection in an agreed or reasonable time

Role summary;2 and a half years with Elms BMW based mainly in the workshop acting as a contributory member of a busy team. Numerous responsibilities which included attending training courses away from home, keeping the place of work in a tidy and clean condition and ensuring exchange parts were returned clean and drained of fluids. Occasionally working overtime if requested and ensure vehicles worked on were carefully handled whilst on the premises.