Emily Flanagan (Molstad) Email and Phone Number
Emily Flanagan (Molstad) work email
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Emily Flanagan (Molstad) personal email
I have a passion for organizing chaos. My strengths are in strategy, active listening, and documentation. I am skilled in customer service, building process, and learning. I am extremely dedicated, motivated, and not afraid to ask questions or seek help. I am firm believer in follow through, follow up, and collaboration. I am constantly pushing myself and my team to be more efficient, more knowledgeable, and just overall better. With this in mind I feel like I am the best fit for all positions!
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CashierNorthwest Trek Wildlife ParkSpanaway, Wa, Us -
Process Analyst/ Project ManagerDavita Inc. Feb 2019 - Oct 2020Tacoma, WaCreated a repeatable method for measuring time and complexity of teammate tasks. This job supported the teams that were committed to insurance verification and authorizations. This time measurement created clear expectations for load management, a consistent bar for teammate performance and promotion criteria. This method was used to create Quality Assurance criteria and provided easily understandable benchmarks for legal, internal and external auditing. Established a repeatable process of auditing debt that was “lost” in a quarterly review. This process also pinpointed the root cause of the debt, pushing process change, new checkpoints, and further education and training. It also created benchmarks to measure the success of process change, and interdepartmental initiatives. Assisted in creating new methods of work priority based on empirical data, to optimize teammate time, decrease mistakes, and ensure that patients receive maximum benefits for services. -
Security AnalystWashington Health Benefit Exchange Oct 2015 - Feb 2019Olympia, Washington-Managing IRS CAP, and SSR responses, action items and implementation.-Updating security compliance from MARS-e 1.0 to MARS-e 2.0-IRS and CMS compliance and audit finding remedation.-Implementing system changes, from creating and managing Requests for Change, to JAD's, to actual system change, and testing. -Incident Responce- both internally, and externally. -Security training,(Intial New Hire Annual Refresher and Federal Tax Information [FTI]), to include the training, materials, content and record keeping.-Provide guidance and consolation for future system changes.-Continuously monitors account creation, and role allocation.-Monitors tickets for potential security incidents or unauthorized access. (using tool ZenDesk)-creating and maintaining company documents such as Policy, Standards and Procedures.-Familiarity with MARS-e 2.0, Pub 1075 and NIST. -
Application Support Analyst/ Business AnalystWashington Health Benefit Exchange Jul 2014 - Sep 2015Olympia Washington• Managing a queue of tickets with a range of 100 to 4000 requests at one time, through ticking systems such as ZenDesk and JIRA.• UAT testing for defects in both PROD and in future releases• Minor root cause analysis, and developing workarounds• Using result orientated communication to establish policy, procedure, and establish clear business rules • Establishing cross-agency relationships and processes. • Eligibility track SME• Interim Work Load Manager and Lead -
Its Student AssistantSt Martins University Aug 2011 - Mar 2014• Repaired and maintained computers and other office hardware• Correspondence between Help Desk and customers, including monitoring several phone lines, and virtual mailboxes• Strong customer service and problem solving through several modes of communication • Log all incoming calls and requests into the tracking system, Help Star • Basic data entry• Troubleshooting basic office malfunctions including printing, computer, and program error messages• Diverse knowledge in university technology services and offerings -
Resident AdvisorSt. Martin'S University Aug 2012 - Aug 2013Saint Martins University• Helped Students obtain access to campus wifi, software, and others campus technological offers.• Monitored several mailboxes, and phone lines• Utilizing and repairing all office equipment • Acted as the student leader for a floor in a dormitory• Planned a minimum of 6 programs per semester• Officially mentored 25 students on campus, and many others unofficially• Trained in mental health, suicide watch and prevention, safe zone, diversity, and ally-ship.• Trained on maintaining team moral, floor unity, integrity and interdependence.• Attended 3 required meetings a week• Enforced rules and policies of the Residence Halls -
InternWashington State Legislature Jan 2012 - Mar 2012Washington State Senate• Responded to constituents through several media platforms• Provided customer service and problem solving for the passing of legislation• Desk coverage, which entailed answering phones, greeting guests, and e-mail correspondence• Built a directory for the people of the 4th Legislative District, using MS Publisher• Effective bill tracking• Excel spread sheet creation for bill tracking and schedule creation.• Extensive memo creation
Emily Flanagan (Molstad) Skills
Emily Flanagan (Molstad) Education Details
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Political Science And Government -
Assocate Of Arts
Frequently Asked Questions about Emily Flanagan (Molstad)
What company does Emily Flanagan (Molstad) work for?
Emily Flanagan (Molstad) works for Northwest Trek Wildlife Park
What is Emily Flanagan (Molstad)'s role at the current company?
Emily Flanagan (Molstad)'s current role is Cashier.
What is Emily Flanagan (Molstad)'s email address?
Emily Flanagan (Molstad)'s email address is em****@****nge.org
What schools did Emily Flanagan (Molstad) attend?
Emily Flanagan (Molstad) attended Saint Martin's College, Pierce College At Puyallup.
What are some of Emily Flanagan (Molstad)'s interests?
Emily Flanagan (Molstad) has interest in Economic Empowerment, Civil Rights And Social Action, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Health.
What skills is Emily Flanagan (Molstad) known for?
Emily Flanagan (Molstad) has skills like Project Planning, Policy, Strategic Planning, Leadership Development, Management, Critical Thinking, Leadership, Public Speaking, Program Development, Program Management, Event Planning, Strategic Leadership.
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