* Leads and oversees HGSE's alumni engagement and career services efforts to ensure current students and graduates maintain strong connections to the School. * Develops multi-year strategy for integrating existing HGSE alumni engagement and lifelong career development offerings with innovative new initiatives to ensure all graduates can build knowledge, skills, and networks for meaningful career advancement. * Designs a data-based approach to define success metrics for alumni and student engagement using tools such as Salesforce and Marketing Cloud, Advance, Qlik, establishing measurement criteria and evaluating progress to drive improvements * Managed the launch and implementation of a new HGSE online Alumni Community with defined metrics for success and a multi-year strategy for sustained engagement. * Liaises with the HGSE Alumni Council to provide strategic input and feedback on current and new alumni engagement initiatives * Executes annual First Destination Survey ensuring a more than 80% knowledge rate of graduating students and partners with HGSE Marketing and Communications to demonstrate impact through dynamic graphic reporting. * Provides high-level budget oversight for Alumni Engagement and Career Development expenses.

* Provided the vision, management and implementation for Alumni and Family engagement programs including the management and creation of volunteer opportunities (long term and bite size). * Supervised a team of three staff who developed and executed a full range of programming to inspire Bentley's alumni to maintain a deep relationship back to the University, through all life stages and across all regions. * Developed a virtual engagement plan to increase alumni interest in University programs and meaningful connection back to the University. * Managed and developed a corporate communities program (currently at Fidelity Investments and State Street) to further engagement through our employers with the highest numbers of Bentley alumni. * Envisioned and executed the Office of Alumni & Family Engagement's flagship programs, Falcon Weekend and Reunion, in collaboration with annual giving strategies and cross-campus partnerships.

* Ensured the successful implementation of engagement strategies in support of the University's ongoing strategic plan including the implementation and creation of two corporate communities (at two of the top employers for Bentley alumni). * Worked collaboratively with colleagues from University Advancement and across campus to develop the strategic vision for a new flagship program, Falcon Weekend, successfully combining Homecoming and Family Weekend programming. * Oversaw volunteer management protocols for alumni and parent groups while providing them guidance when required. * Collaborated closely with Development leadership and colleagues to ensure that engagement strategies support and align with fundraising priorities. * Supervised and oversaw the work of the Assistant Director who implements programming and communication strategies for our FOLD (Falcons of the Last Decade) and our current student population.

* Responsible for strategically planning and executing alumni relations engagement opportunities within the student life cycle including the management of the Student Alumni Development Committee (SADC) and liaising with all MIT Sloan student-facing offices* Creates and executes a strategy to incorporate alumni and alumni education into the entire student life cycle including (but not limited to) orientation, reorientation, student clubs and conferences, treks and study tours* Devises strategy and implements all new programming for a Corporate Champions program to engage alumni volunteers from MIT Sloan's largest employers as a new avenue for alumni engagement (including recruiting and training volunteers, managing budget, etc.)* Manages the Sloan 5 program, a regionally based engagement program for graduates of the last five years in over 20 domestic and international markets including program assessment, managing budgets, recruiting volunteers, assisting volunteers with meaningful event creation, etc.

Engages students and alumni in meaningful ways by working with the student population (1,000+) across six degree programs to find opportunities for alumni to come back to campus to speak at conferences, attend networking events, and mentor students Collaborates with the Development and Donor Relations & Stewardship teams to identify opportunities to recognize and cultivate important alumni relationships through participation in student organized activities (including conferences, hackathons, and treks)Manages a portfolio of more than 100 alumni and student volunteers through Sloan’s recent alumni regional programs (Sloan 5), the MIT Alumni-Student Mentoring Program, the student Class Gift campaign (fundraising efforts benefiting the MIT Sloan Annual Fund), and more Develops and launches the Office of External Relations’ strategy and management of the student lifecycle from prospective student to recent graduate. This is executed through a collection of student and alumni programs including the Student Alumni Development Committee, the Alumni-Student Mentoring Program, the Sloan 5 (regionally based recent alumni engagement) and the Class Gift Campaign (across all six degree programs) Liaises with the 30-member Alumni Board working on creating a strong, supportive, and visible community that benefits alumni, students and the School, currently focusing on metrics for MIT Sloan’s alumni relationsPlans and executes student events in an effort to educate on philanthropy to the School and initiate into the alumni communityServes as the primary liaison for the Office of External Relations for all student facing offices (Admissions, Student Life, Academic, etc.) to form collaborative partnerships and relationships

The Williams Family Baking Company is a family-owned wholesale and retail bakery based in Malden, Massachusetts. We specialize in local, seasonal hand-crafted pastries and baked goods.

• Managed a portfolio of 40+ clients (primarily university alumni associations, museums, and cultural organizations) including sales, marketing, pre-departure preparation, on-tour crisis management and post-return follow-up• Pursued new accounts actively and increased business with existing clientele• Supported the Vice President in daily operational tasks and sales efforts

• Managed a portfolio of clients while continuing to support other members and functions of the company• Coordinated on-tour events such as lectures, receptions with local alumni, and special museum visits• Conducted face-to-face and virtual trainings with development of training tools on all destinations to the company’s complete portfolio of clients (approx. 70 organizations including Smithsonian Journeys) • Received a promotion from Client Services Coordinator to Senior Coordinator in January 2011

• Responded to incoming sales and customer service inquiries (both phone and email) relating to over 30 destinations • Provided operational support in coordination with other departments within the company, as needed

• Acted as the primary student liaison to Local Roots Journalism Fellows program• Developed a comprehensive curriculum for the program• Created an interactive orientation Webinar (driven by Adobe Connect software)• Assisted students in becoming published both in print and online media (both during their programs abroad and upon their return)

• This was a 2 year volunteer position on the ICC Leadership Team• Created and updated content on the team's website while learning basic HTML skills• Contributed to the planning of two annual conferences attended by colleagues from across New England

• Assisted Sylvia Cowan, Director of the Intercultural Relations program, in curriculum development • Facilitated course instruction to graduate students on Culture, Identity & the Politics of Difference

• Instructed all levels of high school students in English conversation and American culture• Provided concentrated instruction in pronunciation, culture, and verbal expression

• Composed and published articles weekly for the publication geared towards English-speaking tourists on the French Riviera under the supervision of Nice-Matin, the largest local media outlet • Contributed content to sister publication, The Connexion, an English-speaking newspaper for the expatriate population in France • Formatted articles weekly fusing Quark software

• Provided administrative support to both sales and customer service staff• Conducted daily reporting on sales goals using Excel for use within the department and the company