Emily Michael Read Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Constantly striving to provide the best eCommerce experience possible to our customers and help guide them through the layered worlds of paper and personalizing their own items. I work regularly with Marketing and Creative teams to update photography for the website and ensure we are promoting on email/SMS/social channels. Over my time here, I have taken.

Chicago, Illinois, United States

Chicago, IL

• Generated weekly sales reports on top five wholesalers and provided analysis for Sales and Management team
• Created merchandising planograms for tradeshows and wholesalers with over 100K customers
• Leveraged sales analytics to develop unique product assortments for over 25 high volume wholesalers

Chicago, Illinois

• Recipient of the 2019 Q2 Values Award for Customer Dedication by the CEO and Leadership Team
• Build and manage data tables to ensure a seamless customer experience from customization to ordering
• Merchandise and sort different product categories to increase sales, testing and analyzing the results weekly
• Manage additional site areas such as store location pages and workshops, testing out cross-promotional ideas
• Develop partner brands on the site such as Neil Lane, Rifle Paper Co, Ban.do, Cavallini and Co, and more

Westchester, Illinois

• Manage product assortments for over 2,000 stores by creating core product lines seasonally and initiating opportune tests based on sales analysis
• Collaborate with vendors to bring in products with favorable costs, minimums, and lead times
• Assist individual Planning team members with specific store needs and identifying trend items for growth

Chicago, Illinois

• Managed over 300 custom products on website to assist in launch of company partnership
• Use a variety of product management sites such as Salesforce, Gartner, and Scene7 to ensure positive customer experience online

Venice, FL

• Created weekly and monthly reports to analyze top sellers within Tervis stores and wholesalers in order to pull top sellers and track sales to send out to other employees, as well as updated Tervis stores’.
• Worked with interns in other fields to create a new product for the business to sell, specifically analyzing who to sell it to, at what price point, and where to sell it at based off of past sales, similar products.
• Utilized and created a variety of creative inspiration boards to make location-specific designs and made the Labor Day promotion to be put out in all stores

Indianapolis, Indiana Area

• Worked with other associates to provide customers with all they needed by communicating effectively
• Interacted with customers to make sure they had an exceptional shopping experience by providing help with finding merchandise on the floor, carrying out search and sends, and setting up rewards accounts
• Utilized multi-tasking skills in a high-pressure environment while maintaining a professional attitude
• Worked on keeping up exceptional floor appearance to provide customers with an easy and enjoyable shopping experience by cleaning and organizing merchandise in fitting rooms

• Consistently met and exceeded sales goals of around $2,000 during 7 hour shifts earning title of "Stylist"
• Increased sales of the store by analyzing store trends and identifying merchandise through communicating with managers and watching weekly corporate-made videos at the beginning of each shift
• Built relationships with 6+ other associates who also earned titles based on performance to work together as a team and provide excellent customer service
• Developed multi-tasking skills in a high-pressure environment while maintaining a professional attitude

• Created several databases to be used company wide for tracking of customers and current projects
• Set up organizational system for current vendors using Excel to keep organized for the company
• Researched new products to be offered to customers to provide the best results possible
• Purchased company supplies and other miscellaneous administrative duties

• Greeted and sat customers as well as handled incoming phone calls and orders
• Worked with staff in order to make sure seating was efficient for staff to handle during peak times
• Assisted as needed with cleaning tables and menus and having silverware available and ready

Bachelor Of Science (B.S.), Apparel Merchandising, Minors In Business And Fashion Design

Activities and Societies: Phi Mu Fraternity, Retail Studies Organization, IU Dance Marathon

Education record

Attended for Study Abroad during Spring 2016