I supported Single Family Products and Solutions Business Office until July 2023 when I transferred to the Multifamily Middle Office Operations and Data Management department, focusing on projects such as LIHTC and working on improving data sources and access

Worked closely with product managers, sales and operations, and senior leadership to define metrics and created robust data visualizations in Oracle and Looker that drove business insights and decisionsAssisted in creating a robust self-service environment for users across the organization to use to be able to make data-informed decisionsLed the reporting changes for the organizational change in call reporting softwareWorked as the main contact for Microsoft Excel reporting changes and updates across the business

Conducted market research analysis on ticket buyer purchase patterns Determined key performance indicators for high or low sales performance Utilized SPSS modeler to create text analytic models illustrating primary sentiments and word values as well as purchase clusters Presented all key findings to decision makers in terms of future actions to be taken and marketing recommendations

Logged shot charts and in-game statistics during men’s hockey games, lacrosse games and gymnastics meetsDistributed shot charts with box scores to each team’s locker room during intermissionAssisted with game day operations in press box areaPhotographer for Women’s BasketballScorekeeper for men's and women's soccer

Upgraded and designed a new onboarding process to better integrate new employees into companycultureAnalyzed Honda Motors dealership utility usage with full-time employees on existing projects.Conducted in-depth analysis and research of trends in sustainable engineering, energy managementand overall industry competitors to create future organizational goalsExamined and edited company reports and Statement of Qualifications before being sent to clientsUpdated company website to better illustrate the company’s scope of work and for ease of visitoraccess

Maintained employee files and paperwork for part time and full time staffCompleted basic administration tasks such as answering the company’s main telephone line andperforming background checksSorted and distributed all outgoing and incoming mail, including international mail and bulk packages Worked in the back of house staff for special events such as concerts and festivals

Attended various athletic events, including games and playoff announcements, and document functions.Posted photographs to athletic teams’ website and sent to various media outlets from Boston to Portland.Logged pictures of players from all teams and organized for future use.Edited all photographs using Photoshop and other picture editing software.