As a executive team lead guest experience at Target, I oversee the daily operations of the fulfillment department, ensuring that orders are processed, packed, and shipped efficiently and accurately. I also coach, train, and motivate a team of associates, fostering a culture of excellence and collaboration. With a high school diploma and a certificate in medical office management/administration, I have a strong background in customer service, process improvement, and customer relationship management (CRM). I am passionate about delivering the best possible shopping experience for our guests, while supporting the company's mission and values.