Emily Naidoo Email & Phone Number

London, United Kingdom

• Reporting line for the London Team, servicing all multi territory/multi platform programs of all classes• Acting as Producing Office for Global programs originating within the hub territory, instructing local offices, and fronting offices appropriately so as to ensure effective delivery of coverage and services• Ensuring effective service levels for local offices and supporting regional business development initiatives• Arranging local and regional covers and services in accordance with instructions from the producing office• Successful workflow management and securing timely production of accounts (including reinsurance accounts)• Creating and maintaining full legal, regulatory and fiscal compliance regimes throughout the hub territory• Establishing and maintaining a successful Fronting Company Network as well as effective Service Level Agreements• Developing and delivering successful documentation and training for new processes and controls required to ensure adherence to compliance regulations• Managing new business and renewal systems and procedures across all business lines• Conducting operations audits at Local Offices and Fronting Companies• Review and report MI to Head of Global Services• Review reinsurance/fronting agreements annually• Participate in Multinational Projects to develop a streamlined workflow for programs• Developing and delivering successful training programs to internal and external customers• Remaining astute to identifying conflicts of interest in a timely manner and proactively resolving any open issues• Oversight of operational/regulatory information for Regional Hub’s responsible territories• Ensuring compliance with regulations governing the prevention of financial crime, TCF and conduct issues• Consistently meeting all key financial and performance benchmarks and KPIs• Playing a key part in recruitment and HR issues, including training new staff and annual appraisals

London, England, United Kingdom

- Manage allocated portfolio of clients, managing internal and external expectations- Supported all pre & post bind activities (including meetings) across relevant stakeholders (including but not limited to: Clients, Brokers, Underwriters, Client & Broker Engagement, Multinational colleagues, Network Partners, Shared Services) in alignment with the Company's Process using agreed multinational knowledge, workflow, network communication & program administration tools- Provided technical and administrative support to Underwriters in placing local policies within the responsible territories- Work closely with other areas of the business, including Credit Control and Global Underwriters- Produce and issue accurate instructions for Servicing Offices- Analyse and monitor performance of Multinational /Global insurance programmes- Contribute to Management, Mentoring and Motivation of the personnel of the Global Services team

London, England, United Kingdom

- Underwrite renewals and new business whilst prospecting new and existing business.- To manage new business and renewal process across Property and Liability within the timeframe required to achieve contract certainty compliance- Assisted the Underwriters to ensure that individual risks were bound promptly - Built and maintained excellent working relationships with supporting insurers- Carried out post renewal administrative duties

London, England, United Kingdom

- Compiled monthly lists of cases to be reviewed for renewal on behalf of the Underwriters. - Prepared the Account Review Form for cases specified for Profile Review Meetings.- Produced & Despatched Pre Renewal Head Office Reinsurance Application (DAMP) Forms (subject to Underwriters’ authorisation). - Undertook renewal reviews, which includes producing a Claims Experience Report, completion of Renewal Aide Memoire’s, logging of all cases on the UAT system & completion of the Risk Assessment section (where possible). - Prepared of “Pool Re Terrorism quotations” (subject to Underwriters’ authorisation) and Premium Collection forms on cases with existing cover.- Identified & monitored the progression of Facultative Reinsurance, liaising with underwriters where required.- Prepared Employers Liability Certificates where appropriate in advance of policies renewal date

Wokingham

• Dealt with Employers and Public Liability Policies, gathered and assessed risk criteria to determine whether the proposal fell within a set scheme• Computed results to determine the relevant premium using actuarial information, key statistics and my own judgment• Negotiated renewal terms with brokers on existing policies and terms for the Public Liability section of the Policy where AIG provided the excess layer• Successfully acquired a wide range of transferable skills of benefit to any business environment.

Johannesburg - South Africa

• Managed a section of four underwriting clerks and dealt with a wide variety of engineering coverage issues including Micro Electronics, Machinery Breakdown, Loss of Profits and Construction All Risks• Conducted daily reviews on existing policies and negotiating premium rates with brokers on new business• Dealt in an effective and highly professional manner with clients, brokers and all key stakeholders• Ensured in all cases that risk criteria were properly assessed and that effective risk management procedures were implemented whenever necessary• Developed and delivered internal training on complex insurance issues, including policy wording and premium calculation• Conducted annual performance reviews and compiled weekly performance reports for senior management