Emily Orciuch Email & Phone Number

Massachusetts, United States

Concord, New Hampshire, United States

Manchester, New Hampshire

• Manage clerical duties including answering phone calls accurately and scheduling appointments for 5 staff members including the Dean of Students• Utilize Excel to accurately input data while multitasking within busy office environment• Knowing and executing FERPA policies to protect rights and privacy of students• Recognized by supervisor for interpersonal and professional communication skills while effectively problem solving for students and faculty

• Handle confidential information within assigned building while maintaining professionalism with residents • Building community and trust amongst 25 residents by moderating conflicts, setting goals, and providing activities and learning opportunities for residents• Demonstrate strong interpersonal and management skills by evaluating and responding to variety of resident issues/concerns while accurately reporting events to supervisors immediately • Collaborate with small team and supervisor to analyze, plan, and facilitate educational programming based on groups’ needs and goals• Provide constructive and positive feedback to residents to enforce university policies and ensure proper accountability for behavior

Holden, Ma

• Accurately balanced and calculated cash drawers of $10,000 through strong attention to detail and organizational skills• Demonstrated professional communication while providing excellent customer service to ensure customer satisfaction • Audited and completed ATM reconciliation sheet accurately and in a timely manner • Recognized by colleagues for attention to detail and interpersonal skills• Quickly resolved issues and concerns regarding questions about accounts and other business transactions with the bank

Paxton, Ma

• Maintained proper organization of materials through organizational skills and effective time management• Successfully followed specific procedures utilizing strong organizational and time management skills to ensure proper location placement of all materials • Provided outstanding support and product knowledge to patrons

Holden, Ma

Helping students at various grade levels complete homework, understand content, and manage time effectively. Provided personalized instruction and guidance successfully improving overall course scores and GPA for students, including helping one student go from a D to a B.