Emily Pearce Email & Phone Number

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Australia

Establish a new cross-functional high performing team within the company dedicated to the Flight Centre Brand mobile app. Responsible for the: - Product strategy and product vision utilising in house and external customer & business research. - Ensuring product strategy aligned with department & brand level objectives - Team management: Processes, people and tools specialising in App software development & design - Marketing: Coordinating across many business functions to… Show more Establish a new cross-functional high performing team within the company dedicated to the Flight Centre Brand mobile app. Responsible for the: - Product strategy and product vision utilising in house and external customer & business research. - Ensuring product strategy aligned with department & brand level objectives - Team management: Processes, people and tools specialising in App software development & design - Marketing: Coordinating across many business functions to ensure the App was promoted at various customer touch points such as digital marketing, e-commerce, retail (travel consultants) and customer service centers. Show less

Leading the team of UX & UI Designers across Flight Centre, Student Flights, Escape Travel, My Adventure Store, Travel Associates & Cruise About.- Lead and develop a team of 3 UX Designers & 7 UI Designers- Lead by design collaboration- Obtain buy in for customer research - Work with external partners for research and/or designs.- Work with senior management & stakeholders on delivering our company vision through a strategy of measurable actions- Lean UX… Show more Leading the team of UX & UI Designers across Flight Centre, Student Flights, Escape Travel, My Adventure Store, Travel Associates & Cruise About.- Lead and develop a team of 3 UX Designers & 7 UI Designers- Lead by design collaboration- Obtain buy in for customer research - Work with external partners for research and/or designs.- Work with senior management & stakeholders on delivering our company vision through a strategy of measurable actions- Lean UX Approach- Focus Team on validating our designs e.g. AB testing | Customer feedback | Usability Testing- Analysis of customer behavior to produce insights to drive holistic customer experience -- Survey design -- Focus group findings -- Heatmaps (online interactions)- Provide Conceptual Mocks & Prototypes Show less

- High fidelity designs for desktop, tablet & mobile- A/B and Multi-variant testing- Facilitate and organise UX Testing (Usability Sessions)- Compiling design analysis and online competitor reports- Wireframes- Prototypes e.g. Axure or HTML- Collaborated in researching customers specializing in online travel users- Constructed personas based on customer research- Clicktale data analysis- Google Analytics analysis- Presenting to stakeholdersMain… Show more - High fidelity designs for desktop, tablet & mobile- A/B and Multi-variant testing- Facilitate and organise UX Testing (Usability Sessions)- Compiling design analysis and online competitor reports- Wireframes- Prototypes e.g. Axure or HTML- Collaborated in researching customers specializing in online travel users- Constructed personas based on customer research- Clicktale data analysis- Google Analytics analysis- Presenting to stakeholdersMain RoleLead UX Designer for Flight Centres online booking engineSide ProjectsLead Digital Designer for Travel Associates Show less

Brisbane, Australia

My experience over the 4 years with front end development encompasses internal and customer facing applications and websites across many technological platforms from CMS driven websites to custom built web applications.- Quickly build prototypes - Working in large project teams - Working on standalone projects- Assisting senior developers with technical solutions- Implementation of Google maps functionalityI have an in depth knowledge of building and using CSS… Show more My experience over the 4 years with front end development encompasses internal and customer facing applications and websites across many technological platforms from CMS driven websites to custom built web applications.- Quickly build prototypes - Working in large project teams - Working on standalone projects- Assisting senior developers with technical solutions- Implementation of Google maps functionalityI have an in depth knowledge of building and using CSS frameworks using approaches such as grids and modularity. Show less

Casual Tutor for Graphic Design, Flash and Studio Subjects. Conducted classes based on Lecturers instructions.