Emily Francis, Shrm-Cp Email & Phone Number

Austin, Texas, United States

Austin + San Antonio

• Responsibility includes supporting 8 store locations in Austin and San Antonio with multi-level client groups
• Strategize and create staffing plans to scale for both business units to achieve business priorities
• Create development strategies with key business partners to assess current talent, capabilities and gaps, and plan for future movement of talent
• Consult and partner with store managers and department managers to build strong selling teams that support key company initiatives
• Strategic thought partner on complex employee concerns

Austin, Texas

• Directly supported store leadership team and general population in employee relations including: employee concerns, investigations, and policies
• Developed a recruiting strategy to flex workforce up 35% during peak business times

Greater Salt Lake City Area

• Identified and recruited potential employees by promoting the company culture and career opportunities
• Ensured proficiency in all HR operations, Employee Benefits and Compliance policies and procedures
• Led Workday integration launch within store
• Served as Internship Coordinator- recruit, hire, and develop interns participating in Nordstrom’s Retail Management Summer Internship Program

Austin, TX | San Jose, CA | Corte Madera, CA

• Developed and identified brand, sales and team growth opportunities to drive an increase in sales, consistently ranking top in the company
• Managed sales floors ranging from of $4 million to $10 million in product volume
• Actively recruited, hired, and developed salespeople for teams ranging from 10-30 in number
• Set and communicated employee performance expectations to meet store and department goals

Atlanta, GA | Austin, TX

• Achieved department volume and productivity goals by developing and executing a business plan in partnership with Department Manager
• Developed successful sales people through ongoing coaching, feedback, and stretch assignments

Atlanta, GA

• Set and exceeded sales goals by establishing and maintaining effective customer relationships
• Organized fashion events throughout the store to increase product knowledge and awareness
• Successfully completed the Future Nordstrom Leaders program resulting in a fast track to an Assistant Department Manager role

Germantown, TN