Senior Merchant Success Manager
Current
Nov 2023 - Present
AeroLeads people directory · profile
Emily Polis Email & Phone Number
Customer Success | Strategy and Operations Professional | B2B SaaS
at
Shopify
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success | Strategy and Operations Professional | B2B SaaS
Location
New York City Metropolitan Area, United States, United States
Company size
Who is Emily Polis? Overview
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Quick answer
Emily Polis is listed as Customer Success | Strategy and Operations Professional | B2B SaaS at Shopify, a company with 7900 employees, based in New York City Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Emily Polis.
Emily Polis previously worked as Senior Merchant Success Manager at Shopify and Manager, PMO at Greenhouse Software. Emily Polis holds Bachelor'S Degree from Manhattan College.
Company email context
Email format at Shopify
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Shopify
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Profile bio
About Emily Polis
A highly adaptable, data-driven leader with 10+ years of experience in customer success and designing business solutions at high-growth SaaS start-ups, specifically in the B2B vertical. Demonstrated ability to translate technical concepts, engage effectively with diverse stakeholders, and build strong relationships, all while maintaining excellent communication and a proactive, innovative approach to inspire customer loyalty and adoption.
Current workplace
Emily Polis's current company
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Shopify
10 roles
Emily Polis work experience
A career timeline built from the work history available for this profile.
Manager, Pmo
Mar 2022 - May 2023
Senior Program Manager
Apr 2021 - Mar 2022
Program Manager
Jan 2020 - Apr 2021
Enterprise Customer Success Director
Dec 2017 - Jan 2020
Customer Success Manager
Sep 2016 - Dec 2017
Customer Success Director
Manage multiple client relationships.Develop and maintain a strong rapport with clients.Build marketing campaigns for clients using our technology platform with the primary goal of improving their website's performanceWork alongside the graphic designers and conversion specialists to create these campaignsUse data to continuously optimize campaigns and.
Dec 2015 - Aug 2016
Customer Success Manager
Manage multiple client relationships.Develop and maintain a strong rapport with clients.Build marketing campaigns for clients using our technology platform with the primary goal of improving their website's performanceWork alongside the graphic designers and conversion specialists to create these campaignsUse data to continuously optimize campaigns and.
Dec 2014 - Dec 2015
Information Assistant
- Co-coordinate annual special events from conception and event branding to day of execution
- Manage special events and general office budgets, calendars and timelines
- Handle the vetting, hiring and payment of vendors, venues and speakers
- Supervise branding and project initiatives are consistent across all print and digital media
- Prepare email distributions and announcements through Constant Contact
- Compile and conduct surveys to help evaluate programs and best practices
Jul 2012 - Nov 2014
Data Entry Assistant
K.I.D.S. Kids In Distressed Situations
- Assisted Development Director in researching and editing grant applications
- Supported the Director of Development in the planning and execution of the annual fundraising event
- Researched competitive initiatives and key trends of similar non-profits
- Preformed Ad hoc projects to streamline business operation functions within the Marketing Team
- Assisted in the on-boarding and training of new interns and volunteers
- Standardized new information entry system and improved process for information retrieval
Feb 2012 - Jun 2012
Team & coworkers
Colleagues at Shopify
Other employees you can reach at shopify.com. View company contacts for 7900 employees →
CB
Charles Black
Colleague at Shopify
Baltimore City County, Maryland, United States, United States
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AT
Alvin Taylor
Colleague at Shopify
The Rocks, New South Wales, Australia, Australia
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GS
Golf Shop
Colleague at Shopify
Dorado, Puerto Rico, Puerto Rico
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AF
Adolfo Flores Hernandez
Colleague at Shopify
Margate, Florida, United States, United States
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DD
Diana Del Pino Elizondo
Colleague at Shopify
Maple Ridge, British Columbia, Canada, Canada
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JV
Jesse Van Patter
Colleague at Shopify
Montreal, Quebec, Canada, Canada
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DM
Dave Meisner
Colleague at Shopify
Phoenix, Arizona, United States, United States
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YC
Youmi Choi
Colleague at Shopify
Vancouver, British Columbia, Canada, Canada
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FA
Farzan Ami
Colleague at Shopify
Dhaka, Bangladesh, Bangladesh
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CE
Chad Ewing
Colleague at Shopify
Northville, Michigan, United States, United States
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Charles Black
Colleague at Shopify
Baltimore City County, Maryland, United States, United States
View →
AT
Alvin Taylor
Colleague at Shopify
The Rocks, New South Wales, Australia, Australia
View →
GS
Golf Shop
Colleague at Shopify
Dorado, Puerto Rico, Puerto Rico
View →
AF
Adolfo Flores Hernandez
Colleague at Shopify
Margate, Florida, United States, United States
View →
DD
Diana Del Pino Elizondo
Colleague at Shopify
Maple Ridge, British Columbia, Canada, Canada
View →
JV
Jesse Van Patter
Colleague at Shopify
Montreal, Quebec, Canada, Canada
View →
DM
Dave Meisner
Colleague at Shopify
Phoenix, Arizona, United States, United States
View →
YC
Youmi Choi
Colleague at Shopify
Vancouver, British Columbia, Canada, Canada
View →
FA
Farzan Ami
Colleague at Shopify
Dhaka, Bangladesh, Bangladesh
View →
CE
Chad Ewing
Colleague at Shopify
Northville, Michigan, United States, United States
View →
1 education record
Emily Polis education
FAQ
Frequently asked questions about Emily Polis
Quick answers generated from the profile data available on this page.
What company does Emily Polis work for?
Emily Polis works for Shopify.
What is Emily Polis's role at Shopify?
Emily Polis is listed as Customer Success | Strategy and Operations Professional | B2B SaaS at Shopify.
Where is Emily Polis based?
Emily Polis is based in New York City Metropolitan Area, United States, United States while working with Shopify.
What companies has Emily Polis worked for?
Emily Polis has worked for Shopify, Greenhouse Software, Wunderkind, Mentor, and K.I.D.S. Kids In Distressed Situations.
Who are Emily Polis's colleagues at Shopify?
Emily Polis's colleagues at Shopify include Charles Black, Alvin Taylor, Golf Shop, Adolfo Flores Hernandez, and Diana Del Pino Elizondo.
How can I contact Emily Polis?
You can use AeroLeads to view verified contact signals for Emily Polis at Shopify, including work email, phone, and LinkedIn data when available.
What schools did Emily Polis attend?
Emily Polis holds Bachelor'S Degree from Manhattan College.
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