Calendar and Travel Management in addition to submitting Travel and Expense ReportsSubmitted Purchase Orders in ERP systemAssisted in budget forecasting and trackingProject Management of customer experience initiativesOrganize company meetings for Executive Team and Tech support departmentResponsible for the recording and distribution of Executive board meeting minutes

Develop and implement office procedures and scheduled trainingsMaintain confidential records of employees and clientsRecord information and complete annual performance reviewsCollaborate with the Board of Directors to execute initiatives of the agencyManaged staff’s monthly schedules and progress

Supervised direct reports in regards to client documentation and state filingsCreated forms and performed record management in the Salesforce DatabaseAssisted the Housing Manager with phone screenings and client on-boardingCommunicated with agencies to place clients in appropriate housingCompiled, reviewed, and submitted Annual Performance Reports to the State

Provided high-level administrative support and managed organizational policies and procedures with the residential managerNegotiated rates and living arrangements for clientsEnsured all required client documents were completed and signed Utilized Salesforce Database to track and input records

• Conducted informational sessions with individuals, groups, couples, and families• Presented at conventions to communicate services offered by the association