Emily Quam Email & Phone Number

• Conduct prospective event client site visits and develop event cost estimates.• Schedule interim events and manage collection of contracts and licenses, payments, and insurance documentation.• Serve as liaison with clients regarding event needs and exposition policies and procedures.• Schedule and conduct pre-event planning meetings and develop and distribute event notes.• Help coordinate teamwork among staff and with other departments on jobs requiring joint team … Show more • Conduct prospective event client site visits and develop event cost estimates.• Schedule interim events and manage collection of contracts and licenses, payments, and insurance documentation.• Serve as liaison with clients regarding event needs and exposition policies and procedures.• Schedule and conduct pre-event planning meetings and develop and distribute event notes.• Help coordinate teamwork among staff and with other departments on jobs requiring joint team cooperation and collaboration to accommodate the needs, staffing requirements and service requests of event clients.• Assist in monitoring event move-in and oversight of event operations.• Arrange, license, and oversee food/beverage concessions and/or catering services at events.• Oversee fair-time group hospitality administrations and operations.• Compile, review and finalize event billings and collect payments.• Collaborate in updating and finalizing event marketing materials with Marketing and Communications Department.• Manage miscellaneous storage relationships and agreements.• Maintain, update, and distribute reports and information regarding event activities and operations.• Collaborate in the preparation and maintenance of the department operating budget of over $2 million.• Computer data entry, database development, maintenance, and report generation. Show less

• Utilize strong customer service skills to proactively meet the needs of all patients and their families • Maintain awareness of multiple competing situations needing attention and prioritize to assure patient/guest needs are met• Accurately coordinate and schedule future appointments and/or procedures following patient visit with provider• Daily use of Epic Systems and Versus Technology

• Directed employees and trained new hires on administrative roles.• Processed daily paperwork including data entry, proofing, and filing of information.• Functioned independently and was able to handle high stress situations.• Displayed leadership by making sure all tasks were completed.• Organized schedule for Competition events. • Daily use of Microsoft Word, Excel, FileMaker Pro, Quark, and InDesign.

• Assist with payroll completion for eight people biweekly. • Organize the office to increase efficiency and maintain a tidy workspace. • Daily use of Excel, Dropbox, ProcessNow, and Basecamp.

• Helped create and edit event press release and schedule • Contacted online event promoters and set up event on various Twin Cities calendars • Prepared and set up items for board meetings

• Entered all data, scanned and filed paperwork.• Managed front desk, while providing excellent customer service.• Daily use of Microsoft Word, Excel, Optix, and Banner.