Responsibilities: Strategic Leadership: Develop and implement comprehensive operational strategies that align with Kitsap Cares' mission and vision. Financial Management: Oversee the organization's financial health, including budgeting, reporting, and fundraising initiatives. Operational Excellence: Ensure efficient and effective operations across all departments, including program delivery, human resources, and facilities management. Team Development: Recruit, hire, and develop a high-performing team capable of achieving organizational goals. Community Partnerships: Foster strong relationships with community partners, funders, and stakeholders to advance Kitsap Cares' impact.

• Assisting the General Manager in leading the store team, providing guidance and coaching to crew members as needed• Driving sales growth through effective marketing, promotions, and customer engagement• Maintaining high levels of customer satisfaction through excellent service and quality products• Assisting in managing inventory, labor, and cash handling procedures• Developing and implementing plans to increase efficiency and productivity• Fostering a positive and inclusive work environment, promoting diversity and inclusion• Assist in recruiting, training, and developing crew members• Ensuring compliance with company policies, procedures, and brand standards• Analyzing sales data and customer feedback to inform business decisions

1. Review and manage fleet performance based on key performance indicators2. Coach drivers from day one regarding job-related tasks; e.g. Departure times, workflow, and hours of service management to ensure on-time delivery, logging on and off-duty work activity that will result in adequate rest time, billable accessorial; verify/review available hours; take proactive steps aimed at the prevention of service failure; analyze service failure and address problem issues.3. Manage, track, and report on the pay by performance program4. Manage drivers in compliance with company policies and procedures5. Approve and track driver time off6. Monitor driver pay weekly to ensure accuracy of payroll7. Monitor incomplete trip sheets and secure necessary paperwork to complete the billing process.8. Verify freight requirements daily9. Review safety metrics with Fleet Efficiency Coordinator10. Required Knowledge, Skills, Abilities, and Work Characteristics:11. High level of interpersonal skills to handle customer service issues calmly and professionally.12. Attention to detail in composing, typing, and proofing materials13. Ability to multi-task, establish priorities and meet deadlines14. Excellent written and verbal communication skills15. Knowledge and experience in data entry and Microsoft Office

Follows general policies, procedures and practices in compliance with federal, state, local and company rules and regulations.Performs drivers’ safety evaluation ride checks, observation of drivers while making their runs, and prescribes the necessary re-training.Maintains radio and telephone contact with transit vehicle drivers and coordinates service provision.Responds to service problems including re-routing and passenger events with the goal of restoration of interrupted service.Investigates accidents and incidents.Directly supervises drivers, responsible to lead, coach, and discipline drivers up through the Written Warning level of progressive discipline in consultation with the Operations Manager.Provides relief to service provision by driving in revenue service if required.Reviews and investigates videoand applies the appropriate interaction with the driver in accordance to established policies.Provides leadership to the operations employees by demonstrating safe work behaviors and following all company rules and policies.Investigates and responds to situation reports and potential unsafe locations; making reports and recommendations.Effectively communicates with management personnel regarding operational or safety issues or concerns and coordinates efforts toward their resolution.Provides passenger assistance.Coordinates with departmental managers to address roadside problems.Prepares and maintains reports and performs clerical activities associated with operations.Assists the Safety and Training Manager in the administration of the company’s Drug and Alcohol testing and Work Comp programs.Documents employee actions within established guidelines.Works in cooperation with other managers and supervisors to ensure seamless, safe, highquality service to passengers.Embraces Transdev’s safety vision; adopts and employs the company’s safety rules, policies, and procedures; effectively communicates safety.

1. Plannings, developing and enforcing policies and objectives for the organization to ensure it maintained its values and met it's established goals.2. Created public awareness initiatives and ensured the organization is visible to the community and those interested in assisting the foundation. Assigned staff members to coordinate fundraisers, community events and other programs to create responsiveness to the organization.3. Managed volunteers and the day-to-day activities of the organization. Developing responsibilities for the staff, hiring employees, developing and mentoring staff, as well as ensuring the organization accomplishes tasks to meet its overall goals.4. Overseen and maintained financial budgets for the organization. Ensuring the organization was compliant with state and federal guidelines as a nonprofit organization, allocating funds for each department and ensuring the financial stability of the organization.5. Prepared operational and financial reports for the board of directors and top executives of the organization. Presented financials to executives on a quarterly basis to review the organization's status, as well as exchange ideas and suggest changes to improve operations.

1. Investigating customer complaints and resolving problems.2. Interviewing, selecting, training, and assigning new personnel.3. Enforcing compliance of all company policies and procedures, safety rules and governmental regulations.4. Reviewing and analyzing expenditure, financial and operations reports to determine requirements for increasing profits and improving processes.

1. Managed daily administrative operations, provided input for strategic planning, set goals for departments, and collaborated on policy implementation.2. Overseen resource allocation, evaluated performances, and ensured smooth operations.

1. Assist the Director of Mental Health Services in daily tasks to maintain TCT Mental Health and Peer Navigation Program.2. Scheduling appointments for therapy clients, maintaining client waiting lists, and completing intake paperwork for therapy clients.3. Manage ROIs, referrals, and other paperwork needed to maintain the Mental Health Services Program.4. Embrace cultural humility in all interactions with patients, clients, and community partnerships.5. Strong adherence to all patient privacy laws in health care settings and the community