• Supervised sales associates and other employees.• Worked with owner and other managers to make decisions about daily store operations.• Created weekly schedules to ensure appropriate staffing.• Created weekly replenishment orders of store merchandise.• Worked with inventory in CounterPoint POS, including creating and updating item information, receiving inventory, and creating replenishment orders.• Provided initial training for new staff members.• Prepared and file new hire paperwork.• Updated employee manual.• Ran bi-weekly payroll using QuickBooks.• Counted and reconcile safe daily.• Created material related to the history of the store, including collaborating on written material for the Memphis Heritage calendar, writing text of postcards, and developing a walking tour of the store.

• Developed on-site educational programs, as well as lesson plans for suitcase exhibits.• Assisted in coordinating internships.• Trained docents and prepared training materials.• Maintained website and facebook pages.• Assisted in planning and coordinating special events.• Produced printed interpretive and informational material.

• Created visitor guide for buildings and points of interest on plantation grounds.• Created map of property to be used for walking tours.• Compiled information to be used in future interpretive materials (i.e. audio tour).

• Assisted with on-site school programs as tour guide and educator.• Edited raw video footage to create several topical videos.• Led pottery and music activities during weekly Family Day programs. • Greeted visitors and provided information about the museum’s activities and exhibits.• Provided retail service in the museum shop.

• Served as co-coordinator for the West TN District History Day Competition.• Served as the contact person for teachers, parents, and volunteers involved in the competition. • Scheduled all components of the competition, including judges’ training, rounds, and an awards ceremony.• Updated West TN History Day web page.• Completed other administrative and outreach tasks related to the competition.

• Worked with project coordinator to facilitate a summer program in which high school student workers from Southwest Memphis developed an exhibit about the African American cultural heritage of the area.• Assisted student workers with the process of historical research.• Edited a documentary based on oral histories conducted by student workers.

• Provided detailed tours of this Victorian house.• Solicited artists for contributions of unique ornaments to a silent auction as part of a holiday gala.• Helped coordinate holiday gala and silent auction.• Assisted with the general upkeep and functioning of the house.