Conducting in-person interviews with candidates to assess skills, experience, and cultural fit for IT, finance, and accounting roles in San Antonio and Austin. Utilizing Bullhorn ATS for streamlined sourcing, screening, and candidate management. Partnering closely with hiring managers to understand specific role requirements and deliver tailored recruitment solutions. Develop and maintain a network of qualified candidates through proactive outreach and relationship-building.

Evaluate job requirements gathered from clients by Account Managers, or assisting in the requirements gathering process directly with them, offering insight into potential roadblocks. Communicate with Managers on how the search is proceeding and any issues that may need to be passed along to clients.Creating Boolean searches tailored to the needs for a particular job requisition, adjusting as needed based on results.Source, engage and assess talent for a wide variety of IT related positions, including Software Engineers, Analysts, Project Managers, Data Architects, DBAs etc.Maintain an understanding of common technical tools and processes for a variety of roles and industries in order to properly assess a candidate’s skill set and compatibility with open positions.Create targeted sourcing strategies and plans to support specific searches as well as pipeline searches for positions across the country.Utilize various platforms for sourcing, including Monster, LinkedIn Recruiter, and an internal database.Guide talent through the onboarding process, communicating progress and roadblocks to manager and client.Prepare candidates for interviews, ensuring they have the resources needed.Attend daily/weekly meetings with the recruiting and sales teams, discussing needs and potential deals for the week.Manage working talent, ensuring they are fully prepared prior to start and feel supported throughout their contract.Deliver best in class hiring experience to all stakeholders including candidates, hiring managers and other business partners.Build mutually beneficial relationships with third party vendors, ensuring access to a larger pool of qualified candidates.

Led a team of 20-30 case investigators with 2 other leads.Directly trained any new hires and coordinated their training with the rest of the team. Assisted with call intake and handling when the queue was overloaded, and took care of escalated calls from the investigators.Tracked and evaluated the work of all team members and reported progress to the managers. Attended and led daily meetings to gather important project updates and direction to then disseminate to the rest of the team. Received feedback from upper management on the team and met with those members when performance issues arose.

Made daily outbound cold calls to potentially infected and exposed individuals and received inbound calls.Adjusted to updates to the system and changes to processes from state officials.Handled sensitive data while complying with privacy laws. Executed calls with individuals in emotional distress, deescalating situations in order to gather vital health information for state investigations.Maintained a familiarity with basic medical terminology to provide effective service.Assisted leads in training new hires in policies and procedures as needed, taking part in various training activities such as shadowing. Met daily and weekly call volume quotas and activity requirements, averaging over 40 calls daily.