Emily R. Kessler, Ms Email and Phone Number
Emily R. Kessler, Ms work email
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Emily R. Kessler, Ms personal email
As a seasoned strategist and director, my passion lies in driving transformative change through human-centered methodologies and rigorous frameworks. With expertise in digital transformation, innovation, and creative thinking, I collaborate with clients to craft holistic solutions and actionable roadmaps. My approach blends design thinking with organizational development, change management, and methodologies like Six Sigma, delivering results that spearhead innovation and drive organizations toward their future vision. Specifically, I reinvent services, experiences, systems, and processes from the user or customer perspective. I excel in conducting extensive user research and organizational assessment, a skill honed across diverse industries, including notable experiences in Health and Life Sciences/ Pharmaceuticals and the Beverage Industry.
Bny
View- Website:
- bny.com/pershing
- Employees:
- 4221
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Senior Vice President, Product DesignBnyNew York, Ny, Us
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Strategy DirectorLuxoft Feb 2023 - PresentZug, Ch -
Strategy DirectorSmashing Ideas Jan 2023 - PresentSeattle, Wa, UsLeader within Luxoft/DXC's design group, growing and defining the strategy practice, mentoring and developing teammates, collaborating with business development and marketing, and leading UX / CX / EX projects for large enterprise customers.>> Spearheaded a research initiative within the consumer and retail industry to decode consumer mental models and preferences in both emerging and traditional adult beverage categories, employing innovative mixed-methods research, resulting in a strategically aligned multi-tiered category structure, improved product visibility, and valuable consumer insights for future innovations.>> Led/co-led multiple digital transformation and simplification projects within a global biopharmaceutical enterprise, collaborating with executive stakeholders, conducting user-centric research, and implementing solutions that streamlined processes, improved usability, increased efficiency, reduced administrative time, enhanced user satisfaction, accelerated decision-making, and contributed to cost savings.>> Co-directed an internal Design Thinking Center of Excellence (COE) for Fortune 500 Lifesciences client, develop and grow a highly functioning interdisciplinary team, deliver multiple initiatives in high impact areas focused on optimization and effectiveness throughout the enterprise. -
Associate DirectorSmashing Ideas Jan 2022 - Jan 2023Seattle, Wa, Us
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Senior StrategistSmashing Ideas Mar 2021 - Jan 2022Seattle, Wa, UsLead practitioner employing design thinking and lean strategy methods and tools for client-facing projects to promote design innovation, shift to new 'design-led' ways of working, and solve complex human and organizational challenges.>> Provided strategic support, direction, and oversight for an IT workforce change project that leveraged existing technology to enhance human connection among a distributed and remote team, resulting in the creation of four validated solutions aimed at improving meeting efficiency, increasing manager-to-employee engagement, and promoting work-life balance, with the first solution successfully rolled out in immediately and the potential to impact approximately 30,000 employees.>> Led an EX-focused assessment to understand the desired R&D lab environment, reimagine work processes, enhance collaboration, and address unmet needs of scientists, with a strategic IT focus on supporting their efforts, maximizing existing technology investments, and improving communications, supply chain processes, and equipment support, in response to evolving science innovation and the impact of COVID-induced distributed work.
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Independent ConsultantEr Kessler Consulting Jan 2020 - PresentNew York, Ny, UsSeasoned practitioner using human-centered approaches to develop achievable solutions and actionable next steps across a diversity of industries and sectors. Specialities include:> Organizational assessment, diagnosis, and strategy> Organizational effectiveness> Organization design> Process and systems assessment and design> Service design (UX, CX, EX)> Experience design (UX, CX, EX)> Workshop design and facilitation> Change management -
Senior StrategistBrightspot Strategy Jun 2016 - Jan 2020Led complex initiatives in multiple sectors to reinvent services, reimagine experiences, and redesign organizational models.>> Led a multifaceted 7-month, 2-phased initiative for a leading research university library system, collaborating with executive leadership and diverse stakeholders to develop an Innovation Playbook and service strategy, transforming an outdated library system into a next-generation hub with cutting-edge programs, technology, and services, leveraging innovative concepts from extensive research, study tours, and user engagement to secure buy-in from leadership and donors.>> Collaborated with executive stakeholders at a Fortune 10 Life Sciences company to address complex workplace challenges, leading a four-phased project to envision and redesign a comprehensive workplace strategy, incorporating implementation strategies and change management training, driven by extensive qualitative data analysis and trends research, resulting in an adaptable and user-friendly workplace environment, heightened employee engagement, and equipped facilities teams with user-centric approaches to facilitate smooth workplace transitions, reducing resistance and boosting adoption rates.
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Interim Executive Director & Senior AdvisorEmerging Practitioners In Philanthropy (Epip) Jan 2015 - Jun 2016New York, Us -
Consultant (Contract)Emerging Practitioners In Philanthropy (Epip) Jan 2013 - Dec 2014New York, Us
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Business Strategy And Communications ConsultantEr Kessler Consulting Jan 2011 - Dec 2012New York, Ny, Us
Emily R. Kessler, Ms Skills
Emily R. Kessler, Ms Education Details
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The New SchoolOrganizational Change Management -
Connecticut CollegeModern European Studies
Frequently Asked Questions about Emily R. Kessler, Ms
What company does Emily R. Kessler, Ms work for?
Emily R. Kessler, Ms works for Bny
What is Emily R. Kessler, Ms's role at the current company?
Emily R. Kessler, Ms's current role is Senior Vice President, Product Design.
What is Emily R. Kessler, Ms's email address?
Emily R. Kessler, Ms's email address is em****@****egy.com
What schools did Emily R. Kessler, Ms attend?
Emily R. Kessler, Ms attended The New School, Connecticut College.
What are some of Emily R. Kessler, Ms's interests?
Emily R. Kessler, Ms has interest in Civil Rights And Social Action, Education, Arts, Photography, Human Rights, Social Enterprise, Arts And Culture.
What skills is Emily R. Kessler, Ms known for?
Emily R. Kessler, Ms has skills like Leadership, Strategy, Capacity Building, Project Management, Board Development, Event Management, Strategic Planning, Research, Social Media, Organizational Development, Public Speaking, Leadership Development.
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