Intellectual property legal research assistant to Professor Bassem Awad

- Managed social media accounts (LinkedIn, Twitter, Facebook, Instagram) using Hootsuite- Created content calendars and social posts, and sourced content and images for social media- Designed graphics/videos for social media, digital ads and other internal uses using Adobe Photoshop and Adobe Premiere Pro- Edited and created website pages, redirects, vanity URLs, landing pages, blog posts using WordPress- Utilized Google Optimize for webpage campaign personalization- Assisted with the launch of a new podcast via social media strategy and graphics; achieved 1000+ downloads in 3 months- Assisted with the planning of Axonify’s first virtual conference- Top social post earned 38,000+ impressions

- Assisted with execution of various social media campaigns and events, creating content and seeking opportunities to promote the university

- Managed social media accounts (LinkedIn, Twitter, Facebook) for Canada using Sprinklr- Launched the Ricoh Canada Instagram account; created all posts, stories and captions, maintained engagement, ran a promotional contest to grow following- Created social calendars and drafted social media posts to cover news, events, and campaigns for all departments including Marketing Managers, Legal, Sponsorship, HR, etc.- Composed and reviewed copy and selected images for social posts- Maintained blog content including copywriting, image selection, SEO, and posting using Tom's Planner, Bitrix, WordPress, Blog Engine- Assisted the marketing team with any other projects- Participated in initiatives such as the blood drive, charity softball tournament for Canadian Blood Services, United Nations’ Sustainable Development Goals, and Heart and Stroke Foundation’s Big Bike

- Managed website design and maintenance including formatting, posting content and photos, and writing articles- Assisted with social media (Instagram, Facebook, Twitter)- Created monthly newsletters for 600+ alumni, parents, and friends- Assisted with planning and execution of all events (game days, alumni events, Homecoming, Breast Cancer Awareness fundraising, awards dinners)- Fundraised $2000+ for Breast Cancer Awareness- Engaged and built relationships with university students, alumni, donors, and other community connections- Oversaw day-to-day operations (game day activities, clothing orders, errands)

- Networked with companies and potential customers to book events- Planned, booked, prepared for, and executed corporate events of up to 1000 people, camping weekends for up to 100 campers, and exclusive tours while ensuring phenomenal customer service and guest experience- Presented multiple speeches during corporate events and tours in front of large audiences- Answered guest inquiries, created bookings, answered emails- Database management and maintenance

- Handled cash- Provided excellent customer service and guest experiences- Safe and proper preparation of food and drink- Responsible for many small cleaning duties- Demonstrated ability to work as a team to achieve fast and accurate service for guests

- Handled cash- Provided excellent customer service and guest experience- Safe and proper preparation of food and drink- Responsible for many small cleaning duties- Demonstrated ability to work as a team to achieve fast and accurate service for guests

- Daily data entry using Excel with great attention to detail- Updated MSDS/SDS books for water treatment facilities- Filing- Receiving phone calls from the public and passing on messages accordingly- Weekly receiving and organizing of drinking water samples to be sent to the lab for testing- Other office administration tasks (scanning invoices, photocopying, tracking payroll sheets)

- Handling of cash- Strong POS knowledge- Safe preparation of food and drink for consumers- Responsible to answer phone and provide information to guests- Experience interacting with customers and guests of all ages- Mowing, lining, and maintenance of soccer fields and baseball diamonds- Groundskeeping (weeding, trimming, mowing, garbage collection)- Various cleaning duties

Responsible for teaching and enforcing the rules of soccer to young children as a referee and linesman during the summer season.