As a Senior Analyst and Project Manager at MarketCast, I leverage my skills in in-depth analysis, interpersonal communication, and employee training to deliver data-driven insights and recommendations for clients in various industries. I have over 3 years of experience in custom research, assessing and providing relevancy for business decisions across media, entertainment, sports, and consumer sectors.Prior to joining MarketCast, I spent five years as a Supervisor of Workforce Logistics at MBTA, where I led efforts to standardize and optimize operations processes, plan and execute technology and process implementations, and prepare documentation for business and technical entities. I also have a background in commercial bus operation, dispatching, CDL instruction, and training department supervision, which enhanced my leadership, problem-solving, and customer service abilities. I hold a BA in Sociology, with a minor in Psychology and a Certificate Letter in Social Work, from the University of Massachusetts, Amherst, where I was awarded the W.E.B Du Bois Outstanding Sociological Achievement for my work in the department of Sociology.