As a Marketing and Client Retention Specialist I am responsible for driving the marketing and customer retention efforts of the daycare. I develop and execute marketing strategies to increase brand awareness, attract new customers, and retain existing families. I am responsible for creating and managing campaigns, developing and implementing customer loyalty programs, ensuring customer satisfaction.Responsibilities:• Develop and execute marketing strategies to increase brand awareness and attract new customers.• Develop and implement customer loyalty programs to ensure customer retention.• Analyze customer data to identify opportunities to improve customer satisfaction.• Create and manage campaigns to promote daycare services.• Monitor and evaluate the effectiveness of marketing efforts.• Develop and maintain relationships with customers to ensure customer satisfaction.• Assist in developing and maintaining the daycare’s website and social media presence.• Strong knowledge of customer service principles and practices.• Excellent communication and interpersonal skills.• Ability to work independently and in a team environment.• Proficient in Microsoft Office Suite and other relevant software.

As Partner I mainly oversee the back-end responsibilities of the business. I am a self-motivated individual that is detail-oriented and capable of multitasking in a fast-paced environment. Responsibilities: • Prepare and maintain financial records and reports • Reconcile bank accounts • Prepare and file taxes • Manage and track expenses • Monitor cash flow • Develop and maintain budgets • Assist with the preparation of financial statements • Ensure compliance with all applicable laws and regulations • Partner with the management team to develop and implement strategies for growth • Assist with the development and implementation of business plans • Develop and maintain relationships with vendors and suppliers • Act as a liaison between the company and outside organizations • Proficient in QuickBooks, Excel, and other accounting software • Excellent organizational and problem-solving skills • Strong attention to detail and accuracy • Excellent communication and interpersonal skills • Ability to work independently and as part of a team • Ability to manage multiple tasks and prioritize effectively • Ability to work under pressure and meet deadlines

Date of hire: 1.13.2017Creating test samples, inoculation, cultivating organisms, incubating microorganisms, sterilization, autoclave maintenance, organization, following OSHA regulations, Isolating DNA samples, amplification of DNA with a PCR, analysis of PCR products through gel electrophoresis.Experience with aseptic technique.Completed training on Biohazard and Biomedical Waste Containment and Disposal 1.17.2017Completed OSHA training on Hazard Communication, Bloodborne Pathogens, and PPE (Personal Protective Equipment) 2.7.2017Left job as it was a Student Assistant Job and I could not commit to attending school fulltime during the summer due to a cross-country move to Utah.

As a sterilization technician I assist dentists in maintaining a clean and sterile work environment. I clean all materials and equipment, and aid in many aspects of inventory, customer service, patient care, and dental assisting. I am familiar with panoramic x-rays, ceph x-rays, impressions, and assisting in oral surgery. I take pride in ensuring the office is in accordance with all OSHA and HIPPA regulations. I am also knowledgeable of Eaglesoft dental software.Date of Hire: 10.13.2015

As an SEO Specialist I generate content, research, and analyze webpages to establish methods to further rankings. I was previously an Administrative Assistant before getting promoted into the marketing department. My duties as an Administrative Assistant included reception duties, interviews, inventory, customer service, ~70 inbound calls daily, payroll processing with ADP software, scheduling, note-keeping, and any other assigned duties from HR or the CEO.Date of Hire: 02.16.2015Last Day: 10.23.2015

This job required me to learn a lot on the job very quickly. I was thrown into an environment where I had reception, customer service, bookkeeping, and sales responsibilities. I aided in many aspects of service at DirectBuy, including the travel program, car program, and everything concerning memberships and contracts. These duties required data entry with accurate information, as mistakes were costly. I enjoyed my job as a receptionist, and loved communicating with different people on a daily basis. I also handled invoicing, marketing, and refunds. As a DirectBuy receptionist I sold memberships and did paperwork as well. I left the job on good terms, and trained my replacement for two weeks. I was taking 5 college classes at the time and needed a job that had a more flexible schedule.

As a Sales Associate, I handled sales, offered phenomenal customer service, and was always ready to help with a smile. I often worked at the front of the store greeting customers and enticing them to purchase merchandise. I also would straighten up the store to keep the layout both tidy and presentable. I have experience working a cash register and changing the floor layout of a retail environment.