Emily Shapiro Email and Phone Number
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As the Director of Culture at Paradigm, a novel and rapidly growing legal technology business, I am passionate about creating inclusive spaces to help build up our internal workplace community, and up-leveling our top talent recruitment and retention processes. I am also a degree candidate for the Master of Liberal Arts in Industrial and Organizational Psychology at Harvard Extension School, where I am learning to apply the latest research and theories to enhance organizational effectiveness, well-being, and performance. I have a bachelor's degree in History from the University of Virginia, and I have acquired multiple certifications in SAFe Product Owner/Product Manager and Experience Design, which enable me to design and deliver engaging and impactful experiences for our employees. I am always eager to learn new skills, explore new domains, and collaborate with diverse and talented teams.
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Director Of CultureParadigm Jul 2021 - PresentNew York, New York, Us
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Chief Of StaffParadigm Jun 2019 - Jul 2021New York, New York, Us
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Project Analyst Ii - Global Transformation & Engineering NetworkAmerican Express Oct 2018 - Jun 2019New York, Ny, Us• Defined Communication Governance/Colleague Engagement for the U.S. Consumer markets, across 7 sites, for project rollout including the formation of Change Management teams across the network.• Collaborated with established, local communications specialists within Consumer sites to ensure best practices are followed and to perform informal communications audits to strategize effective improvements for project communication.• Collaborated to define the end-to-end Contextual Servicing journey to ensure business & end user representation during design.• Provided continuous PMO support to ensure proper organization and execution of all Operational Enablement efforts. -
Project Analyst Ii - Network Engineering & OptimizationAmerican Express Jan 2018 - Oct 2018New York, Ny, Us• Defined and led, end-to-end, an international ideation competition for front-line employees, expanding to 7 different servicing locations with 192 participating CCP’s and 450 ideas submitted in 2018.• Hired and managed a 6-month rotational position within the NEO Pipeline Lab, maintaining strong relations with Operations and aiding a direct report’s individual growth within American Express.• Spearheaded efforts to strengthen feedback loops through focus groups and War Room sessions to ensure positive colleague and customer impact in all deployments, with 40+ sessions in 2018.• Redesigned the intake process for the NEO Pipeline Lab and Strategy team, ensuring a more efficient process by capturing required details upfront and clearly defining each step of the end-to-end journey.
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Platinum CcpAmerican Express Jan 2016 - Dec 2017New York, Ny, Us
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Content AssociateS2 Brands Aug 2014 - Oct 2015Miami, Florida, UsResearched, created and uploaded permanent content materials, including instructional guides and educational materials regarding mourning practices.Reviewed and improved existing content, collaborating with team members to ensure highest possible readability, thus increasing customer time spent active on site.Created product descriptions, ensuring high conversion rates.Responded to all incoming inquiry calls and emails, rapidly evaluating the customer’s needs and implementing a solution to satisfy the customer.Collaborated directly with C-Level executives to assist in identifying potential customer related issues, as well as to advise in site content.
Emily Shapiro Skills
Emily Shapiro Education Details
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Harvard Extension SchoolIndustrial And Organizational Psychology -
University Of VirginiaHistory
Frequently Asked Questions about Emily Shapiro
What company does Emily Shapiro work for?
Emily Shapiro works for Paradigm
What is Emily Shapiro's role at the current company?
Emily Shapiro's current role is People @ Paradigm ✨ We are hiring 👉 joinparadigm.com/careers.
What is Emily Shapiro's email address?
Emily Shapiro's email address is em****@****her.com
What is Emily Shapiro's direct phone number?
Emily Shapiro's direct phone number is +175756*****
What schools did Emily Shapiro attend?
Emily Shapiro attended Harvard Extension School, University Of Virginia.
What skills is Emily Shapiro known for?
Emily Shapiro has skills like Nonprofits, Research, Social Media, Customer Satisfaction, Microsoft Excel, Customer Service, Fundraising, Editing, Strategic Planning, Microsoft Word, Powerpoint, Public Speaking.
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