Emily Sams Email & Phone Number

Jacksonville, Florida, United States

• Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations.
• Responsible for ordering and receiving of all inventory and products, arranging deliveries with logistics team, maintaining agent and facility compliance.
• Responsible for managing dispensary staff, schedules, inventory and patient/customer relations.
• Maintains accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by Company.

Jacksonville, Florida, United States

• Developed and maintained an organizational system for product inventory, organized by expiration date and product batch number.
• Oversaw the daily preparation and processing of product to patient transfers.
• In charge of making transfer recommendations for product overages and shortages daily.
• Maintained a store inventory variance percentage of under 3% while performing in this role.

Jacksonville, Florida, United States

• Acts as a liaison between our company and the local community in Jacksonville, FL.
• Collaborate with staff to conceptualize, plan, and execute a variety of events, seminars, workshops, and outreach programs to promote awareness and understanding of medical cannabis benefits, regulations, and patient.
• Develop educational materials, presentations, and resources to inform the public about company products, usage guidelines, legal status, and patient eligibility.
• Handle event logistics, including venue selection, catering, equipment setup, and coordination of speakers or presenters, to ensure smooth and successful events.
• Collect and analyze data from events, surveys, and community interactions to measure the effectiveness of outreach efforts and identify areas for improvement.
• Foster connections with community groups, healthcare professionals, advocacy organizations, and patients to ensure a well-rounded outreach strategy.

Jacksonville, Florida, United States

• Oversaw the efficient execution of the entire delivery team including order fulfillment and patient deliveries.
• Supported the General Manager with scheduling for delivery drivers and online order fulfillment team.
• Trained delivery drivers on how to accurately preform companies delivery process while enhancing patient experience.
• Created daily delivery routes using Onfleet programming system to deliver to patients within requested time frame.

Jacksonville, Florida, United States

• Focused on delivering the ultimate patient experience through elevated patient service standards.
• Oversaw the entire store showroom team and maintained an ultimate patient experience by leading teams to company service standards.
• Trained and develops Dispensary Associates and ensure they are knowledgeable on all company products.
• Supported company goals and objectives, as well as general oversight of daily store operation needs.

Jacksonville, Florida

• Guided patients on their journey into cannabis by educating them on the benefits and potential side effects.
• Used industry knowledge to speak to patients about various cannabis products.
• Accurately facilitated patient’s purchase per State regulations, while providing an exceptional customer experience.

• Managed servers to ensure smooth dining operations.
• Prepared and updated daily server work schedules.
• Led solo training sessions for new servers.
• Assisted in applicant screening and onboarding process.
• Motivated servers to ensure optimal service quality.

Bachelors, Business Marketing

Associate Of Arts And Sciences - Aas, Business Administration And Management, General