Emily Sams Email & Phone Number

Jacksonville, Florida, United States

• Serves as a resource for dispensary staff concerning products and services, policies and procedures, industry news and changes in regulations.• Responsible for ordering and receiving of all inventory and products, arranging deliveries with logistics team, maintaining agent and facility compliance.• Responsible for managing dispensary staff, schedules, inventory and patient/customer relations.• Maintains accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries and returns in accordance with the State and the standards set by Company.

Jacksonville, Florida, United States

• Developed and maintained an organizational system for product inventory, organized by expiration date and product batch number.• Oversaw the daily preparation and processing of product to patient transfers.• In charge of making transfer recommendations for product overages and shortages daily. • Maintained a store inventory variance percentage of under 3% while performing in this role.

Jacksonville, Florida, United States

• Acts as a liaison between our company and the local community in Jacksonville, FL.• Collaborate with staff to conceptualize, plan, and execute a variety of events, seminars, workshops, and outreach programs to promote awareness and understanding of medical cannabis benefits, regulations, and patient support.• Develop educational materials, presentations, and resources to inform the public about company products, usage guidelines, legal status, and patient eligibility.• Handle event logistics, including venue selection, catering, equipment setup, and coordination of speakers or presenters, to ensure smooth and successful events.• Collect and analyze data from events, surveys, and community interactions to measure the effectiveness of outreach efforts and identify areas for improvement.• Foster connections with community groups, healthcare professionals, advocacy organizations, and patients to ensure a well-rounded outreach strategy.• Assists patients, answering questions, offering guidance, and ensuring they have access to the resources they need.• Remained informed about changing laws, regulations, and industry standards related to medical marijuana, ensuring that all events and outreach activities adhere to legal and ethical guidelines.

Jacksonville, Florida, United States

• Oversaw the efficient execution of the entire delivery team including order fulfillment and patient deliveries. • Supported the General Manager with scheduling for delivery drivers and online order fulfillment team.• Trained delivery drivers on how to accurately preform companies delivery process while enhancing patient experience. • Created daily delivery routes using Onfleet programming system to deliver to patients within requested time frame.

Jacksonville, Florida, United States

• Focused on delivering the ultimate patient experience through elevated patient service standards. • Oversaw the entire store showroom team and maintained an ultimate patient experience by leading teams to company service standards. • Trained and develops Dispensary Associates and ensure they are knowledgeable on all company products. • Supported company goals and objectives, as well as general oversight of daily store operation needs.

Jacksonville, Florida

• Guided patients on their journey into cannabis by educating them on the benefits and potential side effects. • Used industry knowledge to speak to patients about various cannabis products.• Accurately facilitated patient’s purchase per State regulations, while providing an exceptional customer experience.

• Managed servers to ensure smooth dining operations.• Prepared and updated daily server work schedules.• Led solo training sessions for new servers.• Assisted in applicant screening and onboarding process.• Motivated servers to ensure optimal service quality.

Bachelors, Business Marketing

Associate Of Arts And Sciences - Aas, Business Administration And Management, General