As the founder and operator of a thriving short term rental management company, I have honed strong project management, communication, customer service, and strategic planning skills. In my role, I oversee multiple properties, manage budgets, and coordinate with vendors and contractors. These responsibilities require meticulous attention to detail and proactive problem-solving to ensure that renovations, repairs, and other property-related projects are completed on time and within budget. My ability to manage competing priorities while maintaining a high level of organization has been key to delivering exceptional guest experiences and successfully executing complex projects.

Primary areas of responsibility include managing turnover, Talent acquisition/development, driving positive employee relations and monitoring and ensuring compliance with the Company's legal obligations as to the FMLA, ADA, EEO/Affirmative Action, Workers' Compensation, Unemployment, and other employment laws, Ensure compliance with DOT Fleet regulations, Safety is also a key focus for the HR Manager who is responsible to ensure partners are trained on company safety policies and procedures, and to emphasize a culture of safety at the location overall.

• Administrative policy and procedure development – created and implemented operational policies and guidelines such as employee handbooks, operations manual, emergency action plans, interview guides, new hire packets as well as employee review packets.• Human Resources – build job description database, create new hire packets as well as maintain personnel files. Responsible for various recruitment functions such as, screening potential candidates, scheduling/conducting interviews and employment verifications. Oversee onboarding and new employee training. Prepare and conduct employee performance reviews and terminations. Review and adjust employee timecards and prepare information for payroll processing. Maintain knowledge of legal requirements and government reporting regulations affecting human resource functions and ensure policies, procedures and reporting comply.• Directly oversee the operations of a financially self-supported start-up organization – lead and manage the on-site manager and employees. Consult and influence owners and stakeholders on key organizational and management concerns to ensure operational efficiency. • Develop, manage and implement company budgets – forecast company sales goals and analyze controllable expenses to ensure profitability.

• Served as assistant store manager and complete general store management duties while leading the team in store recovery and enhancing the guest experience at a 55+ million-dollar sales volume store.• HR Metrics – Led the overall guest experience of the store from 78% year-to-date satisfied guests to 92% year-to-date satisfied guests through training of team members and driving survey feedback from our guests. • Served as assistant store manager and complete general store management duties while leading the team in store recovery and enhancing the guest experience at a 55+ million-dollar sales volume store.• Drove sales to 4.7% year-to-date compared to the company goal of 2% by overseeing operations of salesfloor and front-end departments.• Talent and performance management – oversaw employee succession planning, compensation management, attendance/performance issues, performance improvements, and terminations. • Recruited, selected, and developed talented team members which resulted in the promotion of five individuals to a management level.• Selected as the District Trainer and District Resource for new in role Executive Team Leads.• District Resource for Visual Merchandising – led new merchandising pilots for the company, ensured district level training, execution and follow up for nine Target locations.

• Sales floor representative, ensured efficiency while maintaining the Company’s Standards of Excellence.• Possessed the ability to anticipate clients’ needs and find effective solutions.• Built relationships by uncovering customers’ needs, then following through by advising, selling, and personalizing their Apple products.• Demonstrated an ability to develop new business along with effectively managing and grow existing business.• Proven ability to prospect new business contacts.• Recipient of the 2012 top sales award.

Assist in running the front of the office and support staff in assigned project based work.• Assisted office staff in coordinating the 2012 Formal Recruitment process: Assembled binders with critical information regarding schedules, protocols, and expectations.