Emily Schrepferman Email & Phone Number

Denver, Co, Us

Denver, Colorado, United States

Denver, Colorado, United States

Denver, Colorado, United States

New York, United States

New York City Metropolitan Area

-Greeted and welcomed customers-Organized and coordinated customer intake and other appointments-Input and maintained up-to-date customer info in system -Assisted customers with completion of paperwork, when necessary-Updated and filed customer records -Answered phone calls, emails, and in-person inquiries in a prompt and polite manner-Processed insurance information, verify eligibility, and address any questions about insurance (liaise with Billing department, as appropriate)-Handled cash and co-payments accurately and responsibly-Provided outstanding customer service and hospitality to everyone Inform office manager or assistant office manager of waiting room wait times, customer inquiries, etc.-Presented treatment plans and payment plans to customers in understandable, effective way

New York, New York, United States

• Assisted the community manager in creating an efficiently runenvironment where every member is welcomed and productive• Created an extensive plan to run all Primary's social media accounts• Participated in hospitality trainings to expand knowledge and skills

Greater New York City Area

As the youngest manager in the company in under two years, I helpmanage up to 12 hostesses on every shift at the second highestgrossing restaurant in the country. In this role, I have also beenselected to join an elite team of 6 to travel the U.S. and trainemployees within Del Frisco’s Restaurant Group.• Improve staff performance through training, attention to detailand problem solving• Scheduling for the Maitre d• Resolve staff and customer conflicts in a professional manner• Utilize “Open Table” to manage reservations• “Table Touch” to make sure customers are happy• Strong rapport with regular customers; including celebrities• Manage guest requests for over 1,000 people a night• Employee of the month; November 2019• Strong work ethic working 50 plus hours/week

Columbus, Ohio Area

- Served tables and drinks in a very fast paced environment with an extensive food menu-Trained new employees

Columbus, Ohio Area

-Experience with hosting, serving, and bartending.-Experience serving parties and banquets up to 50 people.-Trained new employees.