Emily Seaton Email & Phone Number

Kansas City, Mo, Us

I lead multiple project teams simultaneously to complete bankcard and installment loan projects within defined budget and project scope utilizing Waterfall and Agile methodologies. I document and communicate project scope, timeline, constraints, and budget to project teams and management. Utilization of tools includes TFS, Workfront and Microsoft Project. I also serve on the Communications Committee for our RISE women's resource group to write and create newsletters and maintain the SharePoint site.

Kansas City, Mo, Us

My focus was on developing and executing strategic initiatives that result in the acquisition of customers as well as the cross-sell, profitability and retention of bankcard customers. I created and executed integrated marketing campaigns through web marketing, social media, and direct mail channels. I provided sales support and coaching to the sales team (200+branches), created and ran bankcard promotions, set and tracked sales targets, and provided education on pertinent industry trends. Wrote internal communications, such as monthly newsletters and external communications such as sales brochures and web marketing copy.

Chicago, Illinois, Us

I provided leadership and coaching to retail sales staff with focus on the sales process, company policies and practices, performance management, and career development. My focus was on achievement of store sales targets in new customer acquisitions and retention while maintaining a high level of customer satisfaction. In addition to managing staff and store operations, I organized and led marketing and community involvement and outreach to promote the brand and solicit new business.

San Francisco, California, Us

I expanded customer relationships with Wells Fargo by marketing home loans, auto loans, credit card, and ancillary products. I provided customers and prospects with a holistic financial overview and recommended products to fit their needs. In this role, I was part of a leadership and management training team and I was a consistent regional sales top 10 performer.