Emily Shotts Email & Phone Number

Portland, Oregon Area

Portland, Oregon Area

• Checked in volunteer staff and directed them to their assigned locations
• Gave detailed directions according to the volunteer’s assigned task.
• Responsible for filling positions in the event a volunteer did not show up for their shift.

Beaverton, OR

• Work closely with team leader(s) to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Build, implement, and manage all systems for sellers, buyers, lead generation, database management, information management, and back-office support
• Oversee Client Care process to enhance client satisfaction/retention. Responsible for handling client inquiries or complaints
• Maintain an operations… Show more
• Maintain an operations manual to document all systems and standards

Portland, Oregon

• Scheduling patient appointments and assisting with required paperwork
• Managing a multi-line phone system and pleasantly greeting each patient
• Professionally and courteously verify appointment times with patients via email or phone
• Verifying patient’s eligibility, benefits, and claims status with insurance agencies
• Precisely completing appropriate claims paperwork, documentation, and system entry
• Correctly coding and billing medical claims for standard insurance… Show more

Portland, Oregon

• Provided exceptional customer service with focus on the customer’s overall experience
• Established daily, weekly, and monthly sales goals for all sales associates
• Stocked merchandise and followed merchandising guidelines to present visually appealing displays.
• Identified and reported potential shoplifters
• Responsible for interviewing, hiring, and training new sales associates
• Completed all Point of Sale opening and closing procedures including counting the contents of… Show more