Emily Sorlie Email and Phone Number
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Seasoned Event & Project Manager and Client Specialist with 10+ years experience working in the tech and entertainment industries. My work focuses on managing projects from ideation to completion, building and fostering relationships with my stakeholders and team and finding equitable solutions for complex issues in a timely manner. I am passionate towards social and civic engagement and finding ways to create positive impact through community outreach and sustainability in every aspect of my career. I've introduced and educated audiences on important causes and built innovative partnerships to help fight climate change, build civic engagement in the communities served and helped save lives. I've also focused my efforts on giving the customers and fans a voice in the growth of projects and products I'm working on. I'm devoted and place emphasis not only on the financial and business milestones, but the communication and growth of the team members. I cultivate positive relationships with team members, partners, clients and vendors through transparent communication and planning efforts which lead to projects coming in under budget and ahead of schedule.I firmly believe in continued growth and education, therefore, I'm interested in connecting with civic leaders, progressive educators, womxn entrepreneurs and those involved in the entertainment non-profit sector. Feel free to contact me at emsorlie@gmail.com.Client List and Industry Portfolio below:- Austin City Limits Music Festival - Austin, TX 2016-2021- Austin Food + Wine Festival - Austin, TX 2017-2019- Bonnaroo - Manchester, TN 2021- Carniville at SXSW - Austin, TX 2011- Do It Local Fest (Founder) - Chicago, IL 2015- Free Press Summer Fest - Houston, TX 2017- Glittermouse (performer & artist management) - Chicago, IL 2007-2010- Grammy University Network Honoree Event - Chicago, IL 2007- In Bloom Music Festival - Houston, TX 2018- Innings Festival - Tempe, AZ 2018-2019- Journey Through Wonderland USAA Party - San Antonio, TX 2018- Lollapalooza - Chicago, IL 2010-2021- Manifest: Urban Arts Festival - Chicago, IL 2007-2008- Music City Food + Wine Festival - Nashville, TN 2017-2019- NFL Draft - Cleveland, OH 2021- Piknic Electronic - Austin, TX 2018- Pokemon Go Fest - Chicago, IL 2017- Pool Party 5th Year Anniversary - New York, NY 2010- Shaky Knees Music Festival - Atlanta, GA 2018-2019- Shaky Beats Music Festival - Atlanta, GA 2019- Together Boston - Boston, MA 2014- Trail of Lights - Austin, TX 2019- Voodoo Music + Arts Experience - New Orleans, LA 2017-2019
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Event Producer And Chief Operating OfficerBarnstorm PresentsChicago, Il, Us
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Chief Operating OfficerBarnstorm Presents Jan 2022 - PresentChicago, IlPlanning, advancement and on-site management of the Guest Services Programs for various clients, ranging from C3 Presents festival roster (such as Lollapalooza Chicago, Austin City Limits and Bonnaroo) to up and coming boutique events.
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Customer Service & Box Office Manager - Firefly Music FestivalAeg Presents Jun 2021 - Oct 2021Remote + Dover, DeDigital, onsite Guest Services Program and Community Relations development, planning and advancement, recruitment & hiring for Guest Services & Box Office Team, ADA Program development and Digital Customer Support Management. -
Guest Services Manager - Bonnaroo Music & Arts FestivalC3 Presents Jun 2021 - Sep 2021Manchester, TnPlanning, recruitment & hiring for information services team, advancement and on-site management within the Guest Services Program for Bonnaroo Music & Arts Festival 2021. -
Field Data Task Force Specialist LeadKrucial Staffing Mar 2021 - May 2021San Antonio, Texas Metropolitan Area -
Field Data Task Force SpecialistKrucial Staffing Feb 2021 - Mar 2021San Antonio, Texas, United States
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Onsite Manager, Emergency ResponseKrucial Staffing Aug 2020 - Jan 2021San Antonio, Texas, United States
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Guest Services Manager / Technical Support LeadC3 Presents Mar 2017 - May 2020Austin, Texas AreaLed the development of an entirely new departmentImplemented the company's Customer Support platform, including phone, chat and email support Oversaw multiple large-scale projects simultaneously with budgets ranging into the millions for some of the largest music festivals in the worldLiaised with clients, vendors and internal departments for technical and guest support needsLed company Community Outreach programs, including donation protocols and requests, planning company volunteer days with local non-profits and year-round creative outreach programs partnering with non-profits and causes both on-site at our events and through sponsorship. Oversaw the company's ADA Programs and AccommodationsWrote report that led to Lollapalooza Chicago winning the 2017 Illinois Sustainability Award
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Partner Support ManagerLevelup Oct 2016 - Mar 2017Boston, MassachusettsFounded entirely new department for company's largest partner, JPMorgan Chase, for launch of their restaurant mobile ordering appHired, trained and managed 11 Technical Support RepsImplemented all notable tools used by agents on a daily basis, coordinating with multiple departments internally and externally -
Support Team LeadLevelup Aug 2015 - Oct 2016Greater Boston Area
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Tier Ii SupportLevelup May 2014 - Aug 2015Greater Boston AreaProvide guidance to Tier I Support on new protocols and issues. Establish new training regimens and implement for new hires. Point person on team projects and personal oversight on ongoing efforts.
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Support RockstarLevelup Jan 2013 - Apr 2014Greater Chicago AreaProvided phone and email support for our merchants and users. Point person on company-wide internal knowledge base.Designed and executed multiple team projects.Technical support and integrations for our POS partners.
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Legendary Community Specialist | Implementation SpecialistLevelup Jan 2012 - Jan 2013Chicago, Il"Helping you save time and money, one business at a time." Opened the Chicago market and helped launch 100+ merchants within a span of 4 monthsInstalled product and provided technical support for clientsStaff training on the product and was the ongoing relationship manager with clientsRan local marketing events to attract and expand the knowledge of the product to customers in a new marketProvided guidance and best practices for ongoing efforts with the product
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Team Lead SupervisorLove Hope Strength Cancer Foundation Jul 2016 - Oct 2016Austin, Texas AreaRan the volunteer program for Love Hope Strength Foundation at Lollapalooza in Chicago, IL and Austin City Limits in Austin, TX. -
Server | HostCornerstone Restaurants Apr 2009 - Jan 2012Greater Chicago AreaGreet and seat guests in the restaurantRecommend entrees and wine selections for guestsExtensive knowledge of WAVE & onesixtyblue's cuisine and wine selectionConflict resolution with guest disputes Working at local food industry events
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Musician | Vocalist | ManagerGlittermouse May 2007 - Dec 2011Greater Chicago AreaLead Vocals | Tambourine | PerformerReleased five EPs with glittermouse, including:"Super Tactical Turbo Ultrascope""Signs Of Life" "Fuck Yeah! Or The Rainbow Beast, The Broken Bomb, and The Fate of the Earth""L*VE""The Dream is Dead. Long Live the Dream." Some of the venues performed at:Schubas | Lincoln Hall | METRO | Double Door | Beat Kitchen | The Empty Bottle | Subterranean | Reggies Rock Club
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Events & Marketing Assistant | Internship CoordinatorVeoba Aug 2009 - Sep 2010Greater Chicago AreaHelped take musicians from point A to point B in their careers by offering expert advice and services to help them along the way. Production assistant at all VEOBA sponsored events, as well as VIP and backstage management. Ran and implemented internship program, heading a team of up to six interns. -
Shift Lead | Guest Specialist | BaristaPeet'S Coffee & Tea Aug 2007 - Apr 2009Greater Chicago AreaBarista:Creating specialized drinks for customersTraining new co-workers Bean & drink recommendationsShift Lead:Equipment maintenance Leading and inspiring my teamMarketing efforts for store events Guest Specialist:Creating a pleasing experience at Peet's through understanding needs and excellent customer service, as well as making the customer feel comfortable during their visit. I created this position in order to make a more welcoming and pleasant visit for both new and loyal Peet's customers. Customer service standards and dealing with stressful customer dilemmas is what the position is aimed at. I love working with people and creating a welcoming and fulfilling experience, to have them visiting for years to come. -
AgentSouthern Breeze Entertainment May 2006 - Aug 2006Cary, IlBooked shows for local talent, Cover MeCompiled sponsorships for UFC Events throughout IL (Ultimate Fighting Championship)Worked at local events with the organization as production assistant
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Office Manager | Sales RepresentativeDr. Woods Guitar Emporium 2005 - 2006Fox River Grove, IlRecommendations for instrumentsTracked monthly lesson billingAccounting
Emily Sorlie Skills
Emily Sorlie Education Details
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Performing Arts Management
Frequently Asked Questions about Emily Sorlie
What company does Emily Sorlie work for?
Emily Sorlie works for Barnstorm Presents
What is Emily Sorlie's role at the current company?
Emily Sorlie's current role is Event Producer and Chief Operating Officer.
What is Emily Sorlie's email address?
Emily Sorlie's email address is em****@****hoo.com
What is Emily Sorlie's direct phone number?
Emily Sorlie's direct phone number is (855) 538*****
What schools did Emily Sorlie attend?
Emily Sorlie attended Columbia College Chicago.
What are some of Emily Sorlie's interests?
Emily Sorlie has interest in Aviation, Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, Home Decoration, Photograph, Diy, Cooking.
What skills is Emily Sorlie known for?
Emily Sorlie has skills like Music, Event Planning, Entertainment, Social Networking, Social Media Marketing, Social Media, Music Industry, Event Management, Marketing, Leadership, Facebook, Customer Service.
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