Emily S Robertson Email & Phone Number

Louisville, Kentucky

Louisville, Kentucky Area

Owensboro, Kentucky Area

Prepared correspondence for Vice President of Student Affairs/ Dean of Students and maintains department files and records.Assisted the Vice President of Student Affairs/Dean of Students and Student Affairs staff and with clerical work as needed.Coordinated reservations for non-classroom venues across campus,Maintained internal calendar of university events for the department.Served as gatekeeper to all who come into the Student Affairs office and schedule meetings for them as needed

Owensboro, Kentucky Area

Consistently ensured timely and accurate payments of Hazard, Lender Place, Private Mortgage Insurance (PMI), and Mortgage Insurance Premium Insurance (MIP)Facilitated the disbursement and maintenance of mortgagers’ checks to pay assessment fees Remitted PMI premiums to carriers in a timely mannerCoordinated communication with customers through telephone and written correspondence

Oversaw daily user requests utilizing ILLiad 8.6 through OCLC WorldshareSupervised four student workers including creating schedules, assigning tasks, and trainingCreated training handbook from beginning stages on university borrowing procedures and policiesMaintained monthly statistic reports on data regarding articles, borrowing and lending utilizing Excel and Access

Murray, Ky

Recruited community youth for after school programsCreated weekly community programs to engage youth in activities including crafts, reenactments, readings, origami, radio shows, artist visits, games and movie themesCoordinated with community organizations and university international students to provide educational and multicultural programs for youth Designed and distributed promotional materials for weekly programs

Murray, Ky

Implemented and maintained efficient and accurate cataloging and circulation through TLC Integrated Library System ILSCollaborated with 20 colleagues to ensure excellent customer service; supervised 12 part-time employeesFacilitated community summer reading program for children ages toddler through high schoolAssisted Program Department Manager in collections acquisition and guest presentations

Utilized Logi-Text College Store Management Systems for book transactions, managing inventory and textbooks, buybacks, and returns Supervised three part-time employees in daily tasksAssisted with book signings, special events, store promotions, and created displaysPartnered with visiting authors; performed readings to children and adults during university events

Counseled and directed students to appropriate offices and managed appointments for DirectorUtilized Banner and MyGate computer systems in awarding loans and approving application requirementsAssisted in supervising five student workers in daily tasks

Assisted Marketing Director in campaigns by creating posters, fliers, and displays for campus activities

Instructed two sections of Conversational English and Listening Skills, and one section of Writing for international undergraduate and graduate studentsProctored and graded the Test of English as a Foreign Language (TOEFL)Tutored and counseled students daily and helped acclimate individuals to the community