Emily St. Germain Email & Phone Number

Boston, MA, US

Boston, Massachusetts, United States

I am currently working at Sullivan and Worcester LLP as a Training and Support Specialist, where I am a valued member of the Technology Training team. In this role, I have gained extensive experience in various application upgrades, ensuring that our team stays up-to-date with the latest technological advancements.One of my key responsibilities is.

Boston, Massachusetts, United States

• To be able to succeed in IT Support you need to have excellent communication skills. My leading role is to provide technical support and guidance to users' computer, hardware, and software problems. For to complete.
• Install and configure hardware, software, systems, networks, printers, and scanners.
• Plan and execute maintenance upgrades.
• Set up accounts for staff.
• Respond to breakdowns and other technical issues.
• Investigate, diagnose, and solve computer software and hardware problems.

Marlborough, Massachusetts, United States

• During my time at J Lee Associates, I was able to show off my detailed orientated skills, and assisted with project management. I oversaw the coordination of projects and continually managed to maintain reliable.
• Maintained communication and adherence to projects at all levels within the company
• Prioritized needs and delegated assignments to handle multiple projects simultaneously
• Set Project goals and scheduled with owners, departments, and other team members
• Implemented procedural updates to correct deficiencies and improve operations
• Utilized all software applications in the office to ensure work completion

Oxford, Massachusetts, United States

• During my time at C.A.S Services I was contracted to help create the website and to help maintain SEO. I also consulted on all social media, and posted regular communication which they approved me to write and develop..
• Developed and improved digital content for website and social media platforms
• Improved advertising initiatives by executing social media and digital marketing
• Executed SEO functions such as keyword research and data collection
• Helped with other functions such as link optimization and site auditing
• Utilized all software applications in the office to ensure work completion

Pawtucket, Rhode Island

• During my time at Big Fish Promotions, I was promoted from Brand Ambassador to Event Manager after only 4 months. My job was to coordinate and attend planned events and assist the Brand Ambassadors receive feedback on.
• Maintained communication and adherence to client at all levels
• Prioritized and managed production phases from concept to execution
• Utilized all software applications in the office to ensure work completion
• Trained staff for cross functional assignments and verified employee knowledge
• Answered phone calls and emails to respond to customer inquiries and questions

Southbridge, Massachusetts

• During my time at Hyde Tools, I learned the business operations and worked in customer service / marketing. I worked in Office Management, learned the entire business process, and had a footprint in every department:
• Answered phone calls and emails to respond to customer inquiries and questions
• Followed up with all issues and maintained contact until issue was resolved
• Performed administrative tasks to streamline organizational productivity
• Filed paperwork, maintained organization, and updated account information
• Utilized all software applications in the office to ensure work completion