Emily Cate

Emily Cate Email and Phone Number

Project & Service Coordinator for Systems Integration at Starlite @ Starlite
Emily Cate's Location
Greater Philadelphia, United States, United States
Emily Cate's Contact Details
About Emily Cate

10 + years in Project Coordination and Service Management with proven completion of complex projects and service issue, through effective collaboration and communication.At Starlite, my role as Project/Service Coordinator for Systems Integration harnesses over three years of experience in orchestrating complex projects that necessitate robust cross-team collaboration and adherence to the highest professional standards. Our team has consistently delivered operational excellence, ensuring that clients receive fully integrated AV/L systems tailored to their needs.Previously at Lima Company, my critical thinking and communication skills were essential in dispatching refrigeration services, where I contributed to our mission of providing reliable quality service. The commitment to crafting efficient project plans and fostering exceptional customer service has been a cornerstone of my professional journey.

Emily Cate's Current Company Details
Starlite

Starlite

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Project & Service Coordinator for Systems Integration at Starlite
Emily Cate Work Experience Details
  • Starlite
    Project Coordinator For Systems Integration
    Starlite Sep 2021 - Present
    Moorestown, New Jersey, Us
  • Lima Company
    Refrigeration Service Dispatcher
    Lima Company Jan 2021 - Sep 2021
    Philadelphia, Pa, Us
  • University Of Pennsylvania
    Program Coordinator (Pmo)
    University Of Pennsylvania Jan 2020 - May 2020
    Philadelphia, Pa, Us
    ***(COVID-19 lay off)***My role in the Project Management Office was to support the PMO lead, Program Manager, Project Owners, Project managers, and their teams with meeting/schedule coordination, team member interviewing and onboarding, and creating and maintaining project documentation. I also worked very closely with all IT departments to coordinate and ensure access and equipment was provided for all team members • Schedule meetings, create agenda and meeting materials, and take minutes • Manage room bookings and all calendar invites for the NGSS project calendar• Plan for meeting/training space, catering, and all related logistics• Coordinate and troubleshoot with IT departments on all team equipment and technology access• BlueJeans, Skype and Microsoft teams meeting creation, facilitation, and troubleshooting • Facilitate project team meetings with PMO and project managers• Document management including creating, updating, and maintaining various project documents• Monitor and manage JIRA Project RAID Log• Time compliance for all project employees in Clarizen • Resource and capacity management along with tracking, monitoring, trending, and reporting
  • Beringer Technology Group
    Project And Customer Service Coordinator
    Beringer Technology Group Feb 2019 - Dec 2019
    Maple Shade Township, New Jersey, Us
    My role assisted in the development of the service and project coordinator role to provide excellent customer service to customers. I worked daily with technicians on scheduling, planning, and execution of the workload. I also was instrumental in managing risks and providing input on the management process of the project and service desk. • Development and implementation of processes and procedures to manage service technical team effectively and efficiently• Coordinate daily service technicians onsite and remote scheduling to maintain constant awareness of locations, ETAs, routes, and destinations.• Execute planning of service project planning and scheduling. • Manage risks and provide input for the management process of project and service desk• Create and maintain all service, maintenance, and monthly service tickets in ConnectWise Manage.• Produce high-level documentation and creation of recurring tickets, workflow rules, development of tickets, ticket boards/statuses, and reports.• Maintain customer company data, employees, addresses, records, and agreements. • Communicate with techs regarding schedule changes and needs throughout the day • Conduct training on schedules, time management, Helpdesk Live initiative, high priority 1 ticket communication. • Complete payroll and time approval for the department
  • Bayard'S Chocolate House/ James And Fralinger'S
    Seasonal Sales Associate
    Bayard'S Chocolate House/ James And Fralinger'S Oct 2004 - Apr 2019
    Displayed excellent customer servicePoint person for opening and closing responsibilitiesImplemented cold calls to past customers for holiday ordering 2008-2011 SeasonsInitiated UPS shipping and receiving for the holiday seasonLead monetary supervisor
  • Lincoln Tech
    Admissions Representative
    Lincoln Tech Nov 2017 - Feb 2019
    Parsippany, New Jersey, Us
    As an admission representative my responsibilities were to identify students who were looking for career training to help bridge the skills gap. After students enrolled, I participated in school retention efforts by maintaining productive contact with my active students through graduation, certifications, and licensure. • Daily and weekly reports run in salesforce to identify student enrollment and projected enrollment needs• Conducted face-to-face interviews to determine career training opportunities. • Ensured compliance with applicable company policies and procedures, laws, and regulations.
  • The Rg-Group
    Customer Engagement Specialist
    The Rg-Group May 2016 - Oct 2017
    My role applied advanced analytical skills in overseeing day-to-day operational activities to established long-term customer relationships through prompt and courteous service.• Provided quotes and converted quotes to all orders to increase overall revenue • Attended WebEx trainings and update on changes to vendor products• Ability to articulate product and industry knowledge to internal and external customers. • Interpretation of basic drawings, vendor catalogs and data sheets
  • Swim Lessons By Emily
    Owner
    Swim Lessons By Emily May 2012 - Jun 2017
    Owner of small swim lesson businessTraveled to clients with pools of their own to teach their children how to swimResponsible for schedulingHandled all financial responsibilities;including pricing
  • Mtm Technologies
    Service And Project Operation Specialist
    Mtm Technologies Nov 2013 - Apr 2016
    Purchase, New York, Us
    My role supported the Northeast and Ohio sales and project managers with professional and managed service contracts • Interpreted statements of work (SOW), understanding of billing terms and policies • Government work and ERATE educational state funded IT service contracts • Developed opportunities and maintain contracts in Salesforce and Alert CRM systems • Maintained all contracts; contract hours, expiring, moving, and changing dates to reflect time on Time and Material, Block of time, Fixed Fee • Handled mid-month and month end billing through milestones, projects, tasks, and incidents in Salesforce • Completed Revenue Recognition spreadsheets to recognize and accrue revenue for the Northeast and Ohio monthly
  • Cdw
    Account Manager
    Cdw Oct 2012 - Oct 2013
    Vernon Hills, Il, Us
    My role established and expanded relationships with key executives and decision makers within each customer and territory. • Positioned CDW’s solutions as a strategic advantage to our customers’ long-term needs. • Worked with 200 plus accounts in the Philly Metro area with company sizes ranging from 25 to 150 users. • Made 75-100 calls a day with a talk time of 2 hours or more each day• Maintained organization and ability to multitask making quotes, converting orders, conference calls and building new businesses • Enlisted in webinars and WebEx to learn more about up and coming technologies to help better serve my customers
  • Collingswood Borough And Recreation Department
    Lifeguard And Swim Instructor
    Collingswood Borough And Recreation Department Jun 2003 - Aug 2012
    Assisted in the production of the weekly scheduleSupervision of children and adultsPromoted to head swim instructor delegated and managed swim instructors and their students
  • York College Sport Management Student Association
    Vice President And Co-Director Of 5Th Annual Golf Tournament
    York College Sport Management Student Association Jan 2011 - Dec 2011
    Acquired essential sponsorships and maintained database of contacts/contracts Managed 25+ students per semester and delegated responsibilitiesEffectively and efficiently operated an event with 125 golfers and 100+ staff membersRaised over $10,000 for our organization
  • Healthtrax Fitness & Wellness
    Assistant Aquatic Director Washington Twp Location
    Healthtrax Fitness & Wellness May 2011 - Sep 2011
    Glastonbury, Ct, Us
    The Aquatic Director left for the summer on maternity leave I was hired to maintain the Aquatics department and programs offered at Healthtrax Fitness & Wellness Center. My duties included:Supervisor of 10+ LifeguardsRegistration of current and new clientsMaintaining 80-100% renewal rate of swim clientsSchedule and communicate with Swim Lesson participantsLifeguard schedules and certificationsDaily communication with Management and staff Responsible for the safety of children and adults
  • D.C. United, Major League Soccer
    Sales Intern
    D.C. United, Major League Soccer May 2010 - Aug 2010
    Washington, District Of Columbia, Us
    Successfully brought in 2,000+ college age fans for a promotional “College Night”Researched prospective clientsCreated and maintained database of prospective clientsStadium set up and breakdown functionsInteraction with 10,000 - 20,000 fans per gameCommunication with various departments in order to efficiently complete daily tasksParticipated in both inside and outside sales/marketing functionsAssisted projects throughout the community and school systems within Washington D.C metro area
  • Moorestown Friends High School
    Jv/V Soccer Coach
    Moorestown Friends High School Aug 2008 - May 2010
    Coordinated, directed, and organized the activities that are associated with games, practices, and coaching plans spanning across an entire season

Emily Cate Skills

Event Planning Sales Customer Service Social Media Sports Marketing Sports Management Email Marketing Salesforce.com Event Management Management Time Management Microsoft Office Cold Calling Marketing Strategy Sponsorship Public Speaking Social Media Marketing Facebook Coaching Sports Social Networking Teamwork Archtics Twitter Sales Support Sales Operations Recruiting Interviewing Leadership Team Leadership Human Resources Creative Problem Solving Onboarding Employee Relations Customer Relationship Management Applicant Tracking Systems

Emily Cate Education Details

  • York College Of Pennsylvania
    York College Of Pennsylvania
    Sport Business Management
  • Camden County College
    Camden County College
    Sport Management

Frequently Asked Questions about Emily Cate

What company does Emily Cate work for?

Emily Cate works for Starlite

What is Emily Cate's role at the current company?

Emily Cate's current role is Project & Service Coordinator for Systems Integration at Starlite.

What is Emily Cate's email address?

Emily Cate's email address is es****@****ycp.edu

What is Emily Cate's direct phone number?

Emily Cate's direct phone number is +185633*****

What schools did Emily Cate attend?

Emily Cate attended York College Of Pennsylvania, Camden County College.

What skills is Emily Cate known for?

Emily Cate has skills like Event Planning, Sales, Customer Service, Social Media, Sports Marketing, Sports Management, Email Marketing, Salesforce.com, Event Management, Management, Time Management, Microsoft Office.

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