Emily L. Email & Phone Number

Toronto, Ontario, Canada

- Managed transaction coordination for real estate transactions, ensuring all paperwork and documentation were completed accurately and on time- Liaise between agents, clients, co-op brokerages and property managements facilitating effective communication and information flow- Input transaction details into system accurately- Scheduled property showings, inspections, and closings, coordinating appointments to meet client and agent availability- Handle financial transactions including earnest money deposits and escrow payments, ensuring accuracy and compliance with financial regulations- Create marketing materials include listings' flyers- Managed rental properties for clients, ensuring timely rent payments, coordinating property inspections, repairs, and resolving tenants issues promptly- Any other clerical works

Hong Kong

- Planned and executed digital marketing campaigns for mobile product launches include social media, digital, PR, advertising and events. The overall brand awareness increased to 98% in 3 years.- Launched and in-charged of social media platforms for the company i.e. Facebook and Instagram. Facebook reach increased by 4 times and the number of followers on Instagram increased by over 200%- Set up content creation procedures, social accounts persona, tone and manner, and the protocol to respond to customer inquiries. Supervised the monthly social content calendar and daily content publishing- Retained customer relations with online community on the company's website. Generated 30,000 views per month, one of the top 20 countries with the highest website traffic globally- Engaged and maintained a good relationship with media and influencers in tech, lifestyle and photography fields. 200+ online product reviews and 60+ Instagram photo contents were generated yearly- Developed creative briefs for agencies, evaluated the creative concept developed by them and oversaw the creative development process- Implemented marketing and product launch campaigns with cross-functional departments and agency partners to ensure alignment of marketing messages and brand positioning, as well as the KPIs were achieved- Collected and analyzed data for campaign planning and performance, prepared and presented budget, proposals and marketing reports to management

Hong Kong

- Managed and operated the online game shop and music portal with over 1.5 million songs database- Planned and executed promotion campaigns including giveaways, bundle offers and social media engagement to drive traffic and revenue to the online shop and the music portal. The usage of the music portal increased by 75%- Enhanced and maintained the user interface of the online shop and music portal with I.T. team to ensure the stock level of game products, music contents were up-to-date and the interface was easy to navigate- Managed and maintained a good relationship with clients and business partners by organizing regular meetings and collaborating with them for exclusive promotions every month- Set up procedures and workflows to ensure the efficiency and works were in compliance with company and legal policies

Hong Kong

- Formulated and implemented marketing plans for international apparel brands including Tommy Hilfiger, according to the standard and image of the brand headquarters- Worked as a team with event agencies, media partners and design teams to execute marketing campaigns including advertising, PR and events- Prepared press releases, product seeding and pitched media and press to generate positive media coverage for the brands and products on a day-to-day basis- Worked as a hub of the Asia Pacific region (Singapore, Malaysia, China and Taiwan), oversaw the quarterly marketing plans from the region and reported directly to headquarters- Conducted and assisted in any events that were assigned by the marketing director

Hong Kong

- Managed and executed quarterly and quick strike digital campaigns including online advertising, social media games and EDM according to the hero product series of the quarter to deliver key messages and brand values to consumers- Maintained and translated the local company website contents to ensure the contents were synced with global- Managed social media platforms including five Facebook pages and groups for each product line, forum channels and blogs- Worked closely with product marketing, PR, retail and sales team in quarterly product launch promotions, trade shows, events and advertising materials production- Assisted in the execution of integrated marketing campaigns that were assigned by the brand connection manager