Emily Magill Email & Phone Number

Littleton, Co, Us

Chicago, Illinois, Us

Lead, mentor, and develop a team of 16 direct reports. Oversee development and support for Infor Lawson S3 (across two organizations) and Infor CloudSuite GHR and FSM/Global Ledger. Collaborate regularly with the Product Management ERP team and Legacy System Administration team to ensure effective support and project execution. Serve as Scrum Master, employing agile methodology to manage team activities in Azure DevOps. Review and prioritize incoming requests based on team capacity, assigning tasks to developers accordingly. Foster relationships with vendors and business functional teams, tracking status and issues to ensure timely resolution of support challenges and successful project delivery.

Englewood, Co, Us

Oversaw development and support for HR/PR initiatives with a team of 10 developers.Collaborated with functional counterparts to monitor project status and assign tasks based on skills and availability.Facilitated weekly huddles with ERP Managers and HR/PR leaders to review projects.Reviewed documentation related to HR/PR projects and ensured SLA targets were met.Managed 5 direct reports, supporting hiring, performance management, and career development.Mentored team members to enhance job satisfaction and promote cross-training.Handled project tasks and on-call duties as needed.

Englewood, Co, Us

Building on the responsibilities found in the Application Developer II position, I provided a super user function for my team in the Tidal application. Overseeing changes to production Tidal jobs, enabling and disabling as requested, as well as manage Tidal upgrade testing and Workday cyclical testing.

Englewood, Co, Us

Provided development and tier 3 support of new and existing integrations within Lawson Software and Workday. Managed extensive schedule of jobs in Tidal to prevent unnecessary after hours work. Extremely familiar with tools such as Tidal, Remedy, and Service Now to support my customers. I regularly work on multiple projects at a time providing documentation, project management information and process documentation as indicated. I work closely with my teammates and provide mentoring as requested.

Englewood, Co, Us

Provided tier 2 support for Lawson Software, Imagenow and other ancillary programs for CHIs Accounts Payable Service Center, HR/PR and Supply Chain Management functional teams. Worked closely with customers to understand their needs and development resolutions or new processes. Followed SLA protocols for all Service Desk related incidents and requests. Provided administration and support for Imagenow for AP invoice processing and HR/PR related document management. Performed Analyst of the Day duties and shared weekly 24 hour on call duties with teammates.

Centennial, Colorado, Us

Managed and performed technical and functional activities on the Lawson Application Team including project management, requirements definition, training, interface development, software customizations, technical and end-user support, testing and documentation. Coordinated and executed service pack updates, cyclicals and upgrades of the system. Participated in web based software implementation and support. Worked on multiple projects at a time and with other teams across multiple platforms.

Served as a project/technical lead and application specialist on numerous engagements for clients in different industries from healthcare to retail. Responsible for managing project teams, designing systems, executing designs, testing the system and creating documentation. Provided communication between client and consulting group regarding project. Managed budget. Created testing scripts. Managed project timelines.

Irving, Texas, Us

Provided technical and functional experience to implement the Lawson financials package, performed modifications to the system, supported the system both technically and functionally through the software, supporting the software both functionally and technically, managed product cyclicals and upgrades, system development, testing and training.

New York, Ny, Us

Provided technical support to clients on site, performed installations, and conducted technical training classes.

Us

Responsible for all Lawson financial applications, technical development and support, training of applications, testing, and support of users. Performed cyclicals and upgrades. Created documentation for processes and training.