Emily T Murray 莫莉 Email & Phone Number

Irving, Texas, United States

North Richland Hills, Texas, United States

• Conduct claims investigations, including recording statements, securing public records and analyzing report findings
• Ensure insurance compliance of contracted carriers and technicians, in accordance with the terms of their contract
• Review and audit estimates and settle claims within prescribed limits of authority
• Examine claims forms and other records to confirm coverage for loss or damage
• Issue payments or deny claims in a timely manner, in accordance with policy conditions
• Effectively negotiate settlements with contractors, adjusters or any insured representative

Richland Hills, TX

• Manage/update loads in appropriate databases and tracking systems
• Grew the branch staff from 1 to 4 to handle department and customer growth
• Responsible for interviewing, training and supervising on site staff
• Established methodologies to grow run count from ~80 monthly to over 400
• Negotiated with both customers and carriers to establish rates, capacity and deadlines
• Used creativity to problem solve as needed- anything from stolen freight to broken trucks, etc

Coppell, TX

• Managed staff of 10 with training, assigning duties, monitoring, assessment and reprimands
• Ensured that daily initiatives are prioritized in a time effective manner
• Worked successfully in a 3PL environment focused on LTL freight
• Tracked carrier performance daily and relay performance issues to appropriate parties
• Examined data points 400+ loads daily for accuracy, booking irregularities and potential service failures
• Investigated and resolved any anomalies with loads as they progressed

Portland, Oregon Area

• Responsible for monitoring rates, lane coverage, and checking due diligence work
• Effective negotiations with carriers for over 200 loads a month individually
• Reviewed and enforced carrier run contracts and all clauses
• Checked DOT compliance of carriers and drivers to ensure loads were scheduled and moved legally
• Documentation of all interactions with carriers for time and action tracking
• Provided effective resolution to customer issues and carrier complaints on a consistent basis

Beaverton, Oregon

• Developed strong relationships with clientele via telephone discussions and presentations
• Exceeded targeted sales every month of employment, top 3 in sales for 9 of 12 months
• Uncovered supplemental sales opportunities via in-depth probing
• Effective emotional sales of intangible items over the phone
• Accuracy in documentation of all exchanges with clients

Oregon

• Travelled throughout Oregon to deliver Union benefits and enroll families in life insurance packages
• Planned and tailored 6 to 8 individualized in-home benefits package presentations per day
• Recruited, interviewed, trained and supervised new representatives
• Document control and paperwork management according to legal requirements

Napier, New Zealand

• Led a team of 5 in developing both the formal Disaster Plan for the long-term storage facility, as well as staff training to support the new disaster plan
• Catalogued over 1,700 objects from the Archive collection on the Vernon museum database, edited over 5,000 files created by other users
• Supervised and trained staff in archival/library database record development and maintenance
• Developed the procedures for creating and editing new archival records on Vernon
• Assisted in packing the social history store objects for long-term storage
• Used Vernon and collection records to resolve inconsistencies, and keep records up-to-date

Wellington, New Zealand

• Researched, developed, wrote and installed exhibitions about historic objects & buildings
• Researched, wrote and sourced images for new interpretation for historic buildings
• Worked with graphic designers to develop new interpretation signs for historic buildings
• Liaised with a variety of museums to compile a list of historical Matiu/Somes Island related objects

Porirua, New Zealand

• Prepared various paperwork including insurance forms, loan-in and loan-out forms
• Liaised with artists, friends of Pataka and off-site experts
• Moved and transported objects and artwork both on- and off- site.
• Worked with the exhibition installation and de-installation teams
• Worked with the exhibition development team to provide specific research and with input on object selection
• Developed location system and inventory database for the education object storage

Auckland, New Zealand

• Developed visitor exit survey to understand effectiveness of zoo conservation messages
• Developed evaluation sheet for existing interpretation, and spreadsheet for compiling results
• Developed MS Word database to compile historical paper animal import/export records
• Developed an MS Excel inventory spreadsheet for tracking CITES objects loaned to the zoo
• Worked with a design company and designer to redevelop the Visitor Map
• Assisted with researching and rewriting interpretation for several exotic animals

Oamaru, New Zealand

• Ordered, described, and re-housed Historic Oamaru Waterworks Plans Collection of over 1,200 objects
• Assisted with updating Maori stone taonga storage and display
• Sorted, researched, described, and re-housed various small collections, these included the police collection, the medals collection and the pistol collection, among others

Porirua, New Zealand

• Assisted with basic collections audit of over 2,500 items

Wellington, New Zealand

• Added and updated keywords / associations to over 1,500 digital images in K/Emu

Taipei, Taiwan

• Designed and implemented school wide curricula and supporting materials: teacher’s guides, syllabi, student workbooks, handouts, tests, homework sheets, hands-on activities, etc.
• Revised and updated existing curricula to make it more effective and more level appropriate
• Supervised and trained Native English speaking teachers

Taipei, Taiwan

• Planned events
• Researched companies and businesses
• Wrote promotional materials
• Edited documents produced by non-native English speaking employees
• Receptionist duties including: greeting visitors; answering the phone; sorting mail; scheduling and setting up meetings and conferences; arranging travel, etc

Neihu District, Taipei City, Taiwan

Taught full immersion English to non-native speaking students, ages 2- 17. Using pre-set curriculum, developed effective teaching strategies and methods for daytime kindergarten and evening after-school classes.Managed classrooms of 16-45 students effectivelyEnsured that all students learned the assigned materialsDeveloped creative educational activities.

Master'S Of Museum And Heritage Studies, Museology/Museum Studies

International Master'S Of Taiwan Studies, Taiwanese History

Bachelor Of Arts (B.A.), History, East Asian Studies, Religion & Art

Activities and Societies: I volunteered at the Jewish Historical Society of the Upper Midwest from 1997 to 2000. I was involved in.