Emily Tomlinson Email & Phone Number

Phoenix, Arizona, United States

■ Made genuine, knowledgeable recommendations for guests.■ Kept the restaurant very clean, as if it were my own home. ■ Provided great hospitality, accommodating all possible requests from the guests. ■ Set up and served private events for guests [e.g. intimate birthdays of 20 guests to Holiday Parties consisting of 500].

Phoenix, Arizona, United States

• Greeted every guest with kindness and positivity.
• Followed specific steps of service to provide high quality food in a fast paced environment.
• Supported fellow team members as frequently as possible.
• Performed multiple roles during every shift (e.g., hosting, cashing guests out at front register).

Phoenix, Arizona, United States

• Assisted buyer with full contract review, answering any questions the clients may have while maintaining an upbeat and positive attitude.
• Reviewed client documents for accuracy of all signatures, notary, and contract documents.
• Provided ongoing service for clients after closings by helping them with reservations, account questions, pay-off information, online account help, etc.
• Maintained productive work flow by supplying inventory and necessary material to sales staff (e.g., composing pre-packs, logging documents).

Phoenix, Arizona, United States

• Greeted each guest in a warm, friendly manner while also achieving the established sales goals within specific times frames.
• Conducted business presentations of timeshare properties, directing tours of the property and dinner events in an effort to sell to prospective buyers.
• Assisted buyer with credit applications and preparing them on their purchases.
• Branded products through effective salesmanship and maintained long-term relationships with clients.
• Proactively managed client correspondence and maintained routine communication to assess overall satisfaction, resolve complaints and promote new offerings.

Rockford, Illinois, United States

• Assisted guests with menu choices based on a combination of guest preferences and an in-depth knowledge of ingredients and preparation methods.
• Resolved customer concerns quickly, positively, and efficiently to ensure a pleasant dining experience for all guests.
• Managed opening and closing duties, including preparing appetizers, restocking items, reconciling the cash drawer, and cleaning service equipment.
• Trained over a dozen new staff members on service expectations, proper food handling, point-of-sale systems, and business protocols to ensure consistent and exceptional service throughout the restaurant.

Rockford, Illinois, United States

• Recommended and paced multiple courses, setting new tableware with each course to guarantee an excellent tapas restaurant experience.
• Answered questions accurately and professionally, and made recommendations on food, wine, and cocktails in an informative and helpful way.
• Worked closely with the chef, bartenders, and other servers to ensure the best possible experience for all of the guests.As a part of Abreo LLC, I worked for Abreo Restaurant, Taco Betty's, and PK Restaurant.

Rockford, Illinois, United States

• Greeted over 100 guests per shift promptly and positively and ensured that guests were seated in a timely manner.
• Answered the phone and returned phone calls to manage guest questions, take reservations accurately, and forward guests to the appropriate individuals.
• Cleaned the dining room regularly and verified that all tables, chairs, and dining equipment were well maintained.

Rockford, Illinois, United States

• Recommended and paced multiple courses, setting new tableware with each course to guarantee an excellent tapas restaurant experience.
• Answered questions accurately and professionally, and made recommendations on food, wine, and cocktails in an informative and helpful way.
• Worked closely with the chef, bartenders, and other servers to ensure the best possible experience for all of the guests.As a part of Abreo LLC, I worked for Abreo Restaurant, Taco Betty's, and PK Restaurant.

Rockford, Illinois, United States

• Greeted over 100 guests per shift promptly and positively and ensured that guests were seated in a timely manner.
• Answered the phone and returned phone calls to manage guest questions, take reservations accurately, and forward guests to the appropriate individuals.
• Cleaned the dining room regularly and verified that all tables, chairs, and dining equipment were well maintained.

Associate Of Science - As

High School Diploma