Emily Dang Email & Phone Number

San Jose, Ca, Us

San Jose, California, United States

- Utilized JARVIS to monitor server health, manage asset inventory, and track unreachable nodes, ensuring timely decommissioning and resource reallocation - Led cross-functional teams in planning, executing, and delivering projects on time and within budget, resulting in a 15% improvement in overall project efficiency- Created and maintained dynamic Google Sheets dashboards for real-time tracking of server decommissioning progress, capacity planning, and budget tracking, ensuring transparency and data-driven decision-making- Played a key role in transitioning data center operations from legacy servers to modern infrastructure, ensuring future scalability and resource efficiency.- Collaborated with cross-functional teams to identify and decommission unreachable or obsolete server blocks, contributing to improved resource allocation and data center optimization.- Successfully delivered 100+ projects, resulting in an average 98% client satisfaction score- Experienced with cloud collaboration tools like Glean, Confluence and Slack to enhance communication and documentation throughout the project lifecycle- Managed budgets ranging from $500K to $10M, ensuring cost-effective resource allocation and preventing budget overruns

San Jose, California, United States

- Processed purchase orders, monitored delivery schedules, and ensured timely receipt of goods, achieving a 98% on-time delivery rate.- Collaborated closely with internal departments, including finance, logistics, and production, to ensure alignment of procurement activities with organizational goals.- Automated routine procurement tasks using Google Sheets and custom macros, reducing administrative time by 15%.- Coordinated with cross-functional teams to address supply chain disruptions, minimize downtime, and ensure continuity of operations.- Streamlined procurement processes through the implementation of automated tools, reducing manual effort by 20%.- Assisted in the development and monitoring of procurement budgets, ensuring compliance with financial objectives and identifying cost-saving opportunities.- Monitored inventory levels and collaborated with departments to forecast demand, maintaining optimal stock levels while avoiding excess inventory.- Achieved a 98% compliance rate with procurement policies through meticulous tracking and adherence to standards.

Sunnyvale, California, United States

- Monitored and analyzed key performance indicators (KPIs), including engagement rates, impressions, click-through rates (CTR), and conversions to measure campaign effectiveness. - Collaborated with influencers and local food bloggers to promote special events and new menu items, increasing foot traffic during key dining hours by 18%.- Designed visually appealing flyers, promotional graphics, and event banners using Canva and Adobe Photoshop, contributing to an increase in dine-in reservations and event attendance.- Utilized Google Analytics and Facebook Ads Manager to track web traffic and conversions from social media campaigns, optimizing performance based on insights.- Developed and executed social media marketing strategies across platforms (Facebook, Instagram, Twitter, and TikTok) to drive brand awareness, engagement, and foot traffic to the restaurant.

San Jose, California, United States

- Developed and managed a Marketing Matrix that outlined key promotional activities across multiple platforms (social media, email, word-of-mouth, and physical flyers), ensuring balanced outreach and consistent messaging throughout the Rush period.- Designed and distributed custom flyers for Rush events, passing out over 200+ flyers across campus and local areas to attract potential new members, increasing event attendance by 15%.- Created a series of event promotions, teaser videos, and countdown posts on platforms like Instagram, Facebook, and TikTok to build excitement and attract new recruits.- Worked closely with the Rush Chair and other chapter officers to ensure marketing strategies aligned with overall recruitment goals and chapter values.- Collaborated with other fraternity officers to promote key Rush events, ensuring maximum turnout and alignment with the chapter’s recruitment goals.

San Jose, California, United States

- Developed and implemented a brand style guide, including logo design, color schemes, typography, and tone of voice, which enhanced recognition and cohesiveness.- Developed a comprehensive Marketing Matrix that mapped out communication strategies across multiple platforms (social media and flyers), ensuring a balanced and consistent outreach.- Identified key touchpoints for pledge class promotions, events, and recruitment, using the marketing matrix to align promotional efforts with peak engagement times.- Tracked and analyzed key performance indicators (KPIs) such as social media engagement, follower growth, post reach, and event attendance, using the insights to optimize future campaigns.- Managed social media accounts, posting consistent and engaging content to keep the pledge class visible and connected with current members and alumni.- Led a marketing committee within the Pledge Class, delegating tasks related to content creation, social media management, and event promotion.- Worked closely with the President and other Pledge Class Officers to align marketing initiatives with overall goals, ensuring all campaigns supported the pledge class's mission.- Fostered collaboration with fellow pledge members, encouraging creative input and teamwork to create authentic and engaging marketing content.- Provided feedback and mentorship to committee members, enhancing their marketing skills and ensuring high-quality content across all platforms.- Successfully built and launched a new brand identity that increased engagement across social media platforms by 25% and strengthened the pledge class’s presence within the chapter.- Improved event attendance by 15% through targeted marketing efforts, effective use of promotional materials, and well-executed campaigns.

San Jose, California, United States

In my previous position, I excelled in managing 100+ daily orders with keen attention to detail and seamless coordination with kitchen staff, resulting in a consistently satisfied customer base with positive Yelp reviews. Additionally, I played a key role in phone communication, handling over 30 customer interactions daily for reservations and event planning, while promptly addressing any concerns to maintain the establishment's positive reputation. Collaborating closely with both kitchen and hosting staff, I contributed to strategies for customer engagement and workforce efficiency, leading to a substantial 40% increase in revenue. These experiences underscored the importance of precision, effective communication, and teamwork, skills I carry with me in my professional journey.

San Jose, California, United States

In my previous role, I skillfully managed cash transactions, displaying an impressive 85% accuracy rate while handling payments in various forms, including cash, checks, and credit cards. Additionally, I maintained a customer-focused approach, promptly addressing requests for assistance, clean-up after spills, and providing thorough responses to inquiries. Moreover, I took on a leadership role by consistently training and mentoring over five new team members every few weeks, utilizing positive reinforcement and respectful coaching techniques to foster a collaborative and encouraging work environment. During high-volume periods, I ensured the satisfaction of more than 50 customers per shift, contributing to a vibrant and enjoyable atmosphere for both customers and colleagues alike. These experiences have instilled in me the values of precision, exceptional customer service, effective team leadership, and the importance of maintaining a positive ambiance, which I carry with me as I continue to grow and excel in my professional journey.

Bachelor Of Business Administration - Bba, Management Information Systems, General, 3Rd Year

Associate'S Degree, Business Administration And Management, General, Graduated

High School Diploma, High School/Secondary Diplomas And Certificates, Graduated