Emily Vonder Haar Email & Phone Number

Minneapolis, MN, US

San Francisco, California, US

Bloomfield, CT, US

• Monitored the health of Accredo by providing direction and management to a team of project managers/business analysist (3 FTEs) to develop daily/weekly/monthly dashboards/reporting and completed deep dives/root cause.
• Collaborated with Sr. Level Specialty Operations leadership and stakeholders to identify Key Performance Indicators, establish metric definitions, targets with real-time measurement and feedback.
• Oversaw strategic business initiatives from development through successful execution under the guidance of senior leadership.
• Spearheaded leadership training meetings with VPs and Sr. Directors.
• Triaged reporting requests and identified, project managed, and tested automation.
• Lead collaboration efforts to automate repeatable reporting with the development team to shift efforts from creating reporting to creating an effective executive summary and issue management.

Bloomfield, CT, US

• Lead surveillance and interpretation of Federal, State, regulations & guidance for Express Scripts' largest client, Anthem. Engaged and coordinated with cross-functional leaders to drive implementation of regulatory.
• Successfully identified and resolved compliance issues with Legal, Corporate Regulatory Compliance, Account Management, Operations, Service Delivery, and Technology, which resulted in zero client escalations.
• Maintained and leveraged line of sight across operational areas and Technology project to track compliance risks internally and externally for client.
• Created and managed mandate implementation process.
• Communicated and negotiated with client/key stakeholders on compliance /regulatory/legislative changes.
• Lead the de-implementation project plan for the Medicare line of business of Anthem’s transition.

Bloomfield, CT, US

• Spearheaded standing up and complete maintenance for Express Scripts’ largest client, Anthem’s newly contracted 125+ performance guarantees. Aligned with client and partnered with internal stakeholders to mitigate.
• Oversaw $26M in performance guarantees with realized 80% payout reduction.
• Developed and maintained key cross-functional partnerships to implement and manage performance guarantees.
• Successfully implemented proactive monitoring and reporting to manage performance that helped reduce member abrasion and financial risk to both organizations.
• Worked with large data sets to make analytical decisions related to strategic opportunities & eliminating risks.
• Served as liaison between internal business partners and client, earning confidence from both with reliable follow through and clear communication.

Bloomfield, CT, US

• Managed more than 50 events, conferences, trade shows & workshops annually for clients, prospects & employees for groups of 10 – 800 attendees with budgets from $1K - $2.5M.
• Worked cross functionality, including senior leadership/C-suite to drive event requirements and gain alignment across the business around the integrated event project plan.

• Led product development efforts and executed project plans to create websites, online videos, presentations, marketing materials, brand identities, and sales tools adopted by more than 1,000 business owners to increase.
• Created and managed annual budget of $18M and reviewed all expenses & monthly P&L statements.