Emily Ware Email & Phone Number

Iowa City, Iowa, United States

Lawrence, Kansas Area

Software development, testing, and operational delivery for the Texas State Assessment• Interfaced with development teams to deliver paper test materials, online tests, and reports• Used Confluence, Jira and Zephyr to facilitate communication and manage activities• Tracked bugs that impacted delivery• Analyzed operational delivery processes to identify candidates for automation and developed dashboard to monitor automation progress• Managed automation beginning with… Show more Software development, testing, and operational delivery for the Texas State Assessment• Interfaced with development teams to deliver paper test materials, online tests, and reports• Used Confluence, Jira and Zephyr to facilitate communication and manage activities• Tracked bugs that impacted delivery• Analyzed operational delivery processes to identify candidates for automation and developed dashboard to monitor automation progress• Managed automation beginning with requirements and solution through implementation• Facilitated communication between end users and developers• Managed maintenance release scope, requirements, solution, testing, and deployment• Took charge of a project to stand up a training environment that had foundered for six months and completed it in 30 days• Developed and implemented regression testing for public-facing application which reduced production incidents by 75% Show less

Lawrence, Kansas Area

Operational delivery for the Wyoming and California State Assessments• Led a team of six Operations Analysts• Point of contact for the business team• Led Business Analysts in gathering and documenting requirements• Point of contact for ten IT teams• Directed Project Managers in scheduling software development according to documented requirements• Interfaced with development team to deliver paper test materials, online tests, and reports• Increased involvement of… Show more Operational delivery for the Wyoming and California State Assessments• Led a team of six Operations Analysts• Point of contact for the business team• Led Business Analysts in gathering and documenting requirements• Point of contact for ten IT teams• Directed Project Managers in scheduling software development according to documented requirements• Interfaced with development team to deliver paper test materials, online tests, and reports• Increased involvement of development team in operational delivery, allowing developers to code more closely to operational needs• Functioned as subject matter expert for California State Assessment• Worked with operations team to implement Standard Operating Procedure documentation for all recurring activities• Implemented weekly one-on-one conversations with team members, facilitating increased team cohesion and team member satisfaction• Developed dashboard for ready access to upcoming operational work• Implemented interface used by state and district personnel to add users, enter participation counts, order materials, register students, manage online tests, and access test results Show less

Lawrence, Kansas Area

Managed project management team overseeing development and implementation of customer-facing application for large scale state assessment. Used Jira and Microsoft Project to manage requirements and delivery.

Iowa City, Iowa Area

Requirements elicitation and documentation for the Florida State Assessment• Led a team of four Business Analysts• Developed, maintained, and standardized documentation and communication strategies across multiple teams by enhancing the directory structure of the requirements repository and streamlining language for change logs • Worked with business and IT teams to manage the requirements documentation schedule, ensuring that Department of Education personnel had a robust Excel… Show more Requirements elicitation and documentation for the Florida State Assessment• Led a team of four Business Analysts• Developed, maintained, and standardized documentation and communication strategies across multiple teams by enhancing the directory structure of the requirements repository and streamlining language for change logs • Worked with business and IT teams to manage the requirements documentation schedule, ensuring that Department of Education personnel had a robust Excel schedule for managing document review without schedule compression and allowing IT teams adequate time to code and test software to new requirements• Completed all work according to approved documentation Show less

Scoring and reporting for the Florida State Assessment• Acted as customer point of contact which included facilitating customer meetings and coordinating hand-offs between internal teams, external contractors, and the customer• Managed scope through detailed attention to contract, schedule, and requirements documentation• Managed schedule for internal groups and external contractors including IT, requirements management, processing, printing, packaging, and… Show more Scoring and reporting for the Florida State Assessment• Acted as customer point of contact which included facilitating customer meetings and coordinating hand-offs between internal teams, external contractors, and the customer• Managed scope through detailed attention to contract, schedule, and requirements documentation• Managed schedule for internal groups and external contractors including IT, requirements management, processing, printing, packaging, and transportation• Managed Psychometrics schedule, documented psychometric meeting activities, and coordinated activities with external data forensics vendor Show less

Comprehensive project management for all Virginia Alternate Assessment programs• Analyzed and documented customer requirements for all aspects of the program including item modification, scoring and reporting, online test development and administration, student data and score collection, field and call center training, as well as oversight of meeting logistics• Developed and managed project schedules• Managed communication regarding hand-scoring activities including scoring analysis… Show more Comprehensive project management for all Virginia Alternate Assessment programs• Analyzed and documented customer requirements for all aspects of the program including item modification, scoring and reporting, online test development and administration, student data and score collection, field and call center training, as well as oversight of meeting logistics• Developed and managed project schedules• Managed communication regarding hand-scoring activities including scoring analysis and training• Directed various logistical aspects of Psychometrics including equating and Standards Setting• Implemented process improvement for student materials shipping, saving $50,000 annually Show less

Managed Science hand-scoring for the Florida State Assessment which included attending range-finding sessions, approving training materials, and supervising Scoring Directors while ensuring contractual requirements were met. Worked closely with customers, IT, and training groups to prepare for online training and scoring.

Ba, Philosophy

Activities and Societies: Society for Women in Philosophy Thematic in Women's Studies.

Education record