Emily Warner

Emily Warner Email and Phone Number

Business Analyst at The Hanover | Advancing Business Capabilities | Enhancing User Experience @ The Hanover Insurance Group
Emily Warner's Location
Leominster, Massachusetts, United States, United States
Emily Warner's Contact Details
About Emily Warner

Emily is a seasoned professional who wants others to succeed too.As a Business Analyst on agile teams, Emily uses a mission-oriented leadership style, and 20 years’ experience in web-based applications, to pull individual contributors together into a team and get things done!As a thought partner, Emily’s ability to learn, be creative, and be inclusive of others is tremendous. She takes a proactive approach to gaining industry knowledge, critical thinking skills and emotional intelligence so that she has a wide range of skills to use and share with others.Emily is authentic and caring. She is a team player and genuinely cares about the success of projects and people. She has the mindset to see challenges as opportunities, bring humor to the day, and coined the phrase: “BA stands for badass!” Favorite quote: "A smooth sea never made a skilled sailor" - F.D.R.

Emily Warner's Current Company Details
The Hanover Insurance Group

The Hanover Insurance Group

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Business Analyst at The Hanover | Advancing Business Capabilities | Enhancing User Experience
Website:
hanover.com
Employees:
4051
Emily Warner Work Experience Details
  • The Hanover Insurance Group
    Associate Principal It Business Analyst
    The Hanover Insurance Group Sep 2023 - Present
    Worcester, Massachusetts, United States
  • The Hanover Insurance Group
    Senior It Business Analyst
    The Hanover Insurance Group Dec 2019 - Oct 2023
    Worcester, Ma
    - 2023 President's Excellence Outstanding Team Award recipient - Collaborated with people across the organization to drive strategic digital transformation initiatives - Empowered teams to grow the business through effective use of technology - Amplified The Hanover's employee culture in business resource groups, mentor programs, and CARE values
  • 1A Auto
    E-Commerce Business Analyst
    1A Auto Mar 2018 - Oct 2019
    Westford, Ma
    Strengthened eCommerce sales with CX analysis and UX best practices- Championed UX best practices and produced the company’s first-ever customer journey map- Increased QA effectiveness with data analysis, crowd testing and process changes - Created, implemented and measured design changes to increase sales - Collaborated with digital strategy team to support paid search, SEO, direct marketing and brand
  • Silverlink Communications, Llc, A Welltok Company
    Sr. Business Analyst
    Silverlink Communications, Llc, A Welltok Company Oct 2011 - Aug 2017
    Burlington, Ma
    Enhanced capabilities of the platform in a fast-paced environment- Managed requirements, release communications and user documentation for strategic initiatives that expanded functional capabilities on a complex communications and data management platform - Engaged with the company’s Agile transformation to adopt new processes, strengthen stakeholder relationships and empower scrum teams - Accelerated UX insights with field research, design sprints and user acceptance testing (UAT)… Show more Enhanced capabilities of the platform in a fast-paced environment- Managed requirements, release communications and user documentation for strategic initiatives that expanded functional capabilities on a complex communications and data management platform - Engaged with the company’s Agile transformation to adopt new processes, strengthen stakeholder relationships and empower scrum teams - Accelerated UX insights with field research, design sprints and user acceptance testing (UAT) - Centralized product knowledge for users, corporate training and product managers - Received the Silverlink Sterling Award for outstanding individual contributions 2012, 2015 and team performance 2016 Show less
  • Upromise
    Product Manager, Partner Development
    Upromise Aug 2010 - Oct 2011
    Needham, Ma
    Oversaw internal teams and vendors to launch the company’s first location-based mobile app. Organized multiple vendors to design, develop and test mobile applications for iPhone, Android and mobile web
  • Monster
    Associate Product Manager
    Monster Jul 2008 - Feb 2010
    Maynard, Ma
    Implemented global content management content system across 23 websites. Created internal CMS user guide to publish articles and promotions. Streamlined operations for content translation and market localization
  • Move, Inc
    Implementation Manager
    Move, Inc Jan 2004 - Jul 2008
    Marlborough, Ma
    Executed strategic corporate initiatives in a 3-week release cycle; completed SEO overhaul of 10-year old website; managed 75+ business development partnership accounts
  • The Benard Group
    Marketing Administrative Assistant
    The Benard Group Jan 2003 - Dec 2003
  • Next Generation Networks Conferences
    Conference Coordinator, Presentation Specialist
    Next Generation Networks Conferences Aug 1999 - Dec 2002

Emily Warner Skills

Product Management Agile Methodologies Business Analysis E Commerce User Experience User Acceptance Testing Web Analytics Cross Functional Team Leadership Requirements Gathering Collaborative Problem Solving Communication User Stories Design Research Documentation Knowledge Management Product Development Project Management End User Training Presentation Skills Software Development Life Cycle Meeting Facilitation Email Marketing Web Design Software As A Service Visualization User Research Responsive Web Design Mobile Applications Digital Strategy Manual Testing Google Analytics Github Wireframing Business Requirements Content Management Usability Content Management Systems Jira Web Strategy Confluence Google Tag Manager Acceptance Testing Uat Coordination

Emily Warner Education Details

  • The Institutes Knowledge Group
    The Institutes Knowledge Group
    Insurance
  • Bentley University
    User Experience Analysis And Design, Human Factors, Research
  • Institute Des Etudes Françaises, Tours, France
    Institute Des Etudes Françaises, Tours, France
    French
  • International High School Bangkok
    International High School Bangkok
    International School For Expatriates

Frequently Asked Questions about Emily Warner

What company does Emily Warner work for?

Emily Warner works for The Hanover Insurance Group

What is Emily Warner's role at the current company?

Emily Warner's current role is Business Analyst at The Hanover | Advancing Business Capabilities | Enhancing User Experience.

What is Emily Warner's email address?

Emily Warner's email address is wa****@****ail.com

What is Emily Warner's direct phone number?

Emily Warner's direct phone number is +191388*****

What schools did Emily Warner attend?

Emily Warner attended The Institutes Knowledge Group, Bentley University, Arizona State University, Institute Des Etudes Françaises, Tours, France, International High School Bangkok.

What are some of Emily Warner's interests?

Emily Warner has interest in Family, Design, Slow Food, Gardening, Yoga And Qi Gong, Home Brew, Camping, Ba Skill Development, Nature, Usability.

What skills is Emily Warner known for?

Emily Warner has skills like Product Management, Agile Methodologies, Business Analysis, E Commerce, User Experience, User Acceptance Testing, Web Analytics, Cross Functional Team Leadership, Requirements Gathering, Collaborative Problem Solving, Communication, User Stories.

Who are Emily Warner's colleagues?

Emily Warner's colleagues are Allison Faust, Esq., Leah Bradstreet, John Brady, Sarah Dooling, Todd Van Alstyne, Josh Gay, Mba, Ms, Joelle Lapeze.

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