Emily Watt Email & Phone Number

Vancouver, Canada Area

- Writes task-based and informative end-user documentation to guide users through in-app workflows.- Edits technical documentation for clarity and consistency. - Works closely with Subject Matter Experts such as Product Managers, Software Developers, and UX Designers to create in-app strings and help guides for a straightforward, user-focused experience.

Vancouver, Canada Area

- Wrote material to help guide and educate users on HR Analytics.- Created explanatory visuals and diagrams for complex concepts with Adobe Illustrator.- Copy edited and formatted technical documents with Microsoft Word and Confluence.

Hope, BC

- Scheduled hundreds of reservations in an organized, clear, and professional manner via telephone and email.- Provided information and directions for tourists and campers in person and on the phone.- Worked together with a group of employees to keep the campground running smoothly and efficiently.

Surrey, BC

- Wrote 10-15 tweets per day for the organization’s official Twitter account and scheduled them via Hootsuite.- Posted 1-2 Instagram and Facebook posts per day promoting businesses and events in the area.- Wrote a 3200-word report on the results of a survey for the organization.

Vancouver, BC

- Directed the daily activities of the office, such as handling group bookings, travel agent management, and contacting restaurant partners to coordinate tours of the week.- Managed online reputation through writing blog posts, responding to customer reviews on TripAdvisor, and updating external website marketing.- Conducted administrative duties including.

Hope, BC

- Scheduled hundreds of reservations in an organized, clear, and professional manner via telephone and email.- Provided information and directions for tourists and campers in person and on the phone.- Worked together with a group of employees to keep the campground running smoothly and efficiently.

Associate Certificate In Technical Writing, Professional, Technical, Business, And Scientific Writing

Bachelor’S Degree, Communication And Media Studies, 3.86 (A Avg.)

Activities and Societies: Contributor to SFU's The Peak newspaper I am a Simon Fraser University alumna with a Bachelor of Arts (with.