Emily Wenz Email & Phone Number

Richmond, Texas, United States

Oversee the maintenance and leasing teamsMaintain resident communication through portal, email, text, and social mediaPromptly address resident complaintsEfficiently resolve issues and manage implementationMonitor and respond to feedback and online reviewsOrganize and host monthly resident eventsPlan and execute community initiatives and programsProvide weekly data analysis for management and stakeholdersReport monthly on the community’s financial standingManage budget by securing competitive bidsCoordinate vendors for apartment turnovers after move-outs

Pasadena, Texas, United States

Supervise three leasing consultantsManage resident billing and balancesConduct move-out inspectionsCreate final statements and bill charges upon move-outProvide notices and process evictionsActively collect rent and fees from current and former residentsManage previous resident accounts and send to collections promptly

Stafford, Texas, United States

Supervise two leasing consultantsManage resident billing and balancesConduct move-out inspectionsCreate final statements and bill charges upon move-outProvide notices and process evictionsActively collect rent and fees from current and former residentsManage previous resident accounts and send to collections promptly

Stafford, Texas, United States

Conduct tours and provide information about the community to prospectsPlan and execute resident eventsMaintain the condition of the office, tour routes, and model apartmentsHandle resident concerns and requestsDeliver excellent customer service to all prospects and residentsGather all PIE information and effectively use RACCCUP in every prospect interactionConduct move-ins and manage all related paperworkMaintain and follow up on all guest card interactionsManage the community's social media presence

Houston, Texas

As a Battle Red Stampede Member I work with the Events Department. I am responsible for assisting with execution, set up and tear down of numerous Texans events, some of which include: Foundation Golf Tournaments, LSSE College Football Games and Soccer Games, Community events and many more. Most of all I support the event staff of Houston Texans on Game Days in many different roles, from Tailgate set up to Kids Corner Activities, to stations within the stadium and at the entrance gates, and more. All while making sure to provide each fan with an outstanding experience while at the game by providing excellent customer service in every situation.For the 2018-2019 season I was the lead hostess and MC for the pre-game Sideline Experience. I helped set up the room where the fans were provided with an open bar and catering, seat guests as they arrived, and explain how the Sideline Experience process worked. As well as escort all fans onto the field and helped answer any questions they had on and off the field. I also had the opportunity to work as an Accounting Temp Associate. While working in this capacity I prepared invoices and statements for payments. I also was given the responsibility of converting paper documents to digital copies in order to help our department become more efficient. While working as a Temp IT Service Desk Assistant, I provided Wi-Fi support on Game Days at NRG Stadium which included pre-game checks as well as responding to incidents during the game. When working in the office, I was responsible for providing support for service desk incidents as well as setting up new employee's workstations or adjusting current employee's equipment. I also was assigned a major task when first taking on this role to work with another individual to image over 100 laptops within a month so they could be deployed to the coaching staff prior to training camp.

Houston, Texas Area

As an Exterior Selections Coordinator, my role consists of a multitude of responsibilities. I select the exterior materials for all inventory homes within my designated division. These include the brick, stone, stucco color and paint on the home. When a buyer buys a home that has not yet been built, Sales submits the buyers exterior selections to our department and I approve or deny the selections based on each community and developer requirements. Also, our team works to research the newest products on the market to provide our customers with as many selections as possible. We also maintain the pairing program of what brick stone and paint work well together and test new combinations frequently to provide the most expansive options we can.

San Antonio, Texas Area

I worked for the Procurement Department with both Facilities and IT, purchasing items for the company. My job was to save the company as much money as possible and make relationships with vendors for all different kinds of projects. I am now proficient in the ERP system, Workday, and was been able to provide individual and group trainings about how to work the system.

University Of Texas At San Antonio

During my time with the Campus Rec, I was given the following responsibilities: Monitor the entrance gates, check out and check in equipment to patrons, maintain the cleanliness and safety of the facility, and make sure all patrons were following rules for their own safety and the safety of others. While employed by the Rec I went through True Colors training that helped determine what kind of personality I have and how to identify the personalities of the people around me and how to address situations with their personality in mind. I also completed the Supervisory Series which taught me the way to establish leadership skills and prepare me for a managerial position in the future.

Sugarland, Tx

I was a Summer Camp Counselor for 4 years at the PARC. During my time there I learned the fundamentals of multitasking, as well as how to command an audience without having to be disrespectful. I was promoted to head counselor for the last 2 summers I worked there and was given the task of scheduling all of the summer employees. My skills have tremendously increased during my time here and I have come to find what my strengths are from the tasks I was given in this position.

Faith United Methodist Church, Richmond, Tx

I worked the seasons of Upward Basketball as game day coordinator throughout High School. My responsibilities were as follows: Facilitate Set up and tear down on Game Day, Introduce Players at opening Ceremony, Facilitate all ceremonies and half times, Maintain cleanliness of facility, Maintain game day schedule, Time and score games.

Bachelor Of Arts - Ba, Accounting

Activities and Societies: Gamma Phi Beta

Minor, Business/Commerce, General