• Supported the development and rollout of an enhanced quality assurance system that resulted in a reduction in time required to complete a check on analyst verification work and enhanced data tracking capabilities. • Developed an updated Assessment Check process for new analysts, including the creation of the process guide and resources, and led coordination and training efforts for implementation.• Research and assess complex standards application cases as a member of the Assessment Decision Committee, in order to develop internal verification guidance, ensure consistent application of the standards and develop guidance for new cases, and maintain the integrity of B Lab’s standards. • Contribute to the development of B Lab’s evolved standards through the review of compliance criteria and the development of evidence requirements for topics related to Fair Wages, Worker Engagement, Environmental Circularity, Climate Action, and Collective Action.

• Managed a rotating pipeline of 20 companies (from startups to 1000+ employees) with a revenue cap >$500M, achieving 115% of certification ratings target and 95%+ customer satisfaction ratings in 2022.• Evaluated companies sustainability practices through the B Impact Assessment platform and certified 150+ small and medium enterprises as B Corporations, with a focus on the Latin America region. • Led the virtual and on-site audits for 15 recertification processes, including employee interviews, facilities tours, and a final report for each company on their best ESG practices and areas for improvement. • Mitigated the risk of certifying companies through the review of disclosure and compliance items related to worker, supply chain and environmental impact.• Process Lead for the credible certification research team, responsible for the research of third party certifications and mapping them to B Lab's standards. • Served as the mentor to two senior analysts during their onboarding process and trained four analysts in the on-site audit process, all of whom have advanced Primary Account Owner roles.• Completed weekly quality assurance checks of verification work processes for analysts on the North America, EU, Latin America and Asia-Pacific Regional teams.

• Supported efforts to control the spread of COVID-19 through contact tracing for local government and health care institutions. • Delivered high quality customer service in English and Spanish.

• Completed an intensive training program on natural resource management, waste management, and environmental education.• Conducted interviews to assess community needs and develop a Community Diagnostic report.• Collaborated with municipality officials to plan a reforestation project to plant 500 trees.• Planned and led an environmental club for 25 youth and English camp for 60 youth.• Designed and co-led training sessions on sustainable agriculture practices for small scale producers in rural areas.

• Wrote a conflict-free mineral policy and developed a process guide for the IT department to identify manufacturers that responsibly source conflict minerals.• Worked with the Finance Department and identified ways to integrate sustainability into the city-wide purchasing policy.• Conducted a waste audit at City Hall and wrote a proposal for the implementation of organics recycling.• Developed and implemented a plan to improve sustainability efforts in City Hall; including switching to Fair Trade coffee, reducing use of plastic utensils, and improving the recycling system.

• Researched sanitation requirements and FDA regulations for restaurants and childcare facilities, and assessed the impact of janitorial products used in these facilities on air quality and worker health. • Identified 25 safer products that produce fewer air pollutants and meet regulatory requirements set by the FDA and Minnesota Department of Health.

• Responsible for communicating with and grading assignments for sections of 100 students. • Provided thoughtful feedback on assignments and used the Transtheoretical Model of Change to help students identify and implement effective stress management and coping skills.• Conducted outreach to promote courses and raise awareness of resources for mental health on campus.• Worked with the instructor to restructure assignments and improve learning outcomes and engagement.

• Conducted literature review of articles on environmental justice, social infrastructure and community resiliency.• Assisted with the development of the Climate Stories for Justice program in North Minneapolis, which focuses on environmental justice and community leadership capacity. • Drafted a grant proposal for funding for the program.

• Structured an outreach program for a project focused on improving air quality and community health in the Phillips community by helping small businesses and multi-family housing complexes switch to safer janitorial and degreasing products.• Conducted surveys of janitorial products used at 20 commercial and housing complexes, and researched the impact of 133 different products on environmental and human health.• Supported the adoption of safer products at 15 businesses, resulting in annual air emissions reductions of 105 pounds of hazardous air pollutants (HAPs), 155 pounds of volatile organic compounds (VOCs), 385 pounds of ground-level ozone, and a total of 2,730 pounds of products replaced with safer alternatives annually.• Translated documents and gave presentations on choosing safer cleaning products in Spanish.• Attended community events to educate residents about air quality, resulting in 150 residents learning about and receiving resources on how to choose safer cleaning products for their households.• Wrote and published two articles in the local newspaper on the project and air quality interventions.

• Conducted air quality monitoring for six research programs: Institute for Therapeutic Discovery and Development, Schultze Diabetes Institute, Fecal Microbiota, Targeted Toxins, Cancer Center, and Cell Therapy.• Used microbiological media to collect air and surface samples and measure viable and non-viable particles.• Worked with program and quality assurance personnel to maintain FDA regulations in ISO Class 7 Controlled Environment areas and ISO Class 5 research rooms.• Wrote procedural deviations for out-of-limit results and conducted follow-up testing.• Data entry and Microsoft Excel experience, culminating in monthly reports capturing all testing results.

• Assisted with paleoclimatology research through the analysis of tree rings; which provides insight into variance in natural systems and the impact that human activities have on climate processes.• Cataloged and mounted tree core samples.