• Collaborated with stakeholders to understand business objectives and requirements, translating them into functional specifications and project plans.• Conducted thorough data analysis using SQL and PowerBI to identify trends, patterns, and insights, providing actionable recommendations to improve business processes.• Developed and maintained comprehensive documentation, including business process flows, system diagrams, and user manuals, to support project implementation and training.• Performed risk assessments and impact analyses to identify potential issues and mitigate project risks, proactively addressing challenges to minimize disruptions, with practical solutions.• Partnered with cross-functional teams to prioritize and manage project deliverables, ensuring alignment with business goals and objectives. Used Jira for efficient task tracking and collaboration.• Provided insights and recommendations to senior management based on data analysis and market research, contributing to strategic decision-making and business growth initiatives.• Maintained comprehensive documentation, including business process flows, system diagrams, and user manuals, to support project implementation and training.

• Identified and researched potential new business opportunities to generate revenue using tools such as Excel for data analysis and Tableau for data visualization.• Maintained strategic relationships with key stakeholders, including partners, clients, and industry influencers, utilizing CRM software for tracking and communication.• Created comprehensive business development strategies that align with company goals, leveraging project management tools like Jira for planning and execution.• Conducted market analysis to understand customer needs, market trends, and competitive landscape, using SQL to query and analyze large datasets.• Prepared and delivered persuasive presentations, proposals, and negotiations to prospective clients, incorporating insights from data analyzed in Excel and visualized in PowerBI.• Provided insights and feedback to product development teams based on market research and customer interactions, utilizing Jira for tracking feedback and feature requests.• Ensured a good fit between client needs and our offerings.

• Identified and analyzed stakeholders and their needs • Analyzed the performance of the company and its departments • Analyzed countries’ macroeconomic factors and competitive advantages • Created and implemented business strategies • Analyzed different industries and how to perform well in a complex environment

• Streamlined invoicing, reducing errors by 40% and shortening collections from 45 to 30 days.• Enhanced financial statement accuracy, reducing audit discrepancies by 20%.• Revamped financial data updates, achieving 95% accuracy and immediate availability.• Improved monthly/yearly closing efficiency by 30%, ensuring timely reporting.

• Worked with daily Management Information System (MIS) reports.• Kept track of profit and loss accounts.• Prepared monthly budget performance reports and made transactions in the core banking system FLEXCUBE.